Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Sandeep Narayanan

Sandeep Narayanan

Associate at Federal Bank LTD
Chennai,TN

Summary

Familiar with diverse banking and investment products, deposit accounts and loans. Skilled at helping customers and business accounts to meet financial needs by developing customized product and service solutions. Well-versed in solving routine and complex financial problems. Good communication, multitasking and conflict resolution skills. Expertise in Foreign exchange transactions for both Trade and Non-Trade customers.

Overview

4
4
years of professional experience
2
2
Certifications

Work History

Associate

Federal Bank Ltd
10.2020 - Current


  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Assisted in the development of marketing campaigns and played in key role in one of Federal Bank's key marketing campaign "I am Adyar, Adyar is me" with great success in attracting new customers and increase brand awareness in the region.
  • Responsible for processing applications for new accounts for both individuals and Non-Individuals with in-depth knowledge of required documents and procedure,
  • Has undertaken higher responsibilities and assists the branch with all foreign exchange transactions for both trade and Non-trade customers. Also assists the branch in documentation and issuance of Bank Guarantees.
  • Continuously updated knowledge of industry trends, regulations, and competitor offerings to maintain a competitive edge in the banking market.
  • Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
  • Educated customers on online banking and mobile banking applications.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Mentored junior staff members, fostering a supportive work environment that encouraged professional growth and development.

Education

MBA - Finance

SRM University
Chennai, India
04.2001 -

B.COM - Computer Applications

SASTRA DEEMED TO BE UNIVERSITY
Chennai, India
04.2001 -

Skills

Customer Relationship Management

undefined

Certification

JAIIB

Timeline

NISM-Series-XII: Securities Markets Foundation Certification Examination

02-2024

JAIIB

12-2023

Associate

Federal Bank Ltd
10.2020 - Current

MBA - Finance

SRM University
04.2001 -

B.COM - Computer Applications

SASTRA DEEMED TO BE UNIVERSITY
04.2001 -

Similar Profiles

CREATE PROFILE
Sandeep NarayananAssociate at Federal Bank LTD