Sandeep Naresh Chander
Sales Professional
Ludhiana,United Arab Emirates
Summary
Objectives I am a bilingual professional and my objective is to work for an organization where the daily work challenges will be fulfilling and where my credentials would be of value, both professionally and personally to inspire and motivate others as well as to use my own initiative to display personal qualities such as reliability & efficiency. Driven Area Sales Supervisor with 4+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Area Sales Supervisor
Huawei Mobile Middle East
Abu Dhabi, UAE
09.2021 - 12.2022
- Refined team workflows to better capitalize on individual strengths and maximize market share.
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
- Reported sales data to upper management for review.
- Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Collaborated with clients and distributors to create and promote new products.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Increased revenue by productively directing time and resources to applicable areas and exceeding specific sales goals.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Introduced new products to meet customer demand and increase profits.
- Built lasting relationships with clients through outstanding customer service interactions.
- Led sales region to increase sales and boost team morale.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Led sales team to exceed quarterly sales goals.
Area Sales Supervisor
Oppo Mobile Middle East
Dubai, UAE
06.2019 - 08.2021
- Refined team workflows to better capitalize on individual strengths and maximize market share.
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
- Reported sales data to upper management for review.
- Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Collaborated with clients and distributors to create and promote new products.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Increased revenue by productively directing time and resources to applicable areas and exceeding specific sales goals.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Introduced new products to meet customer demand and increase profits.
- Built lasting relationships with clients through outstanding customer service interactions.
- Led sales region to increase sales and boost team morale.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Led sales team to exceed quarterly sales goals.
Store Supervisor
Desi Boyz Garments Store Sharjah
Sharjah, UAE
05.2018 - 04.2019
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer services.
- Determined layout of store merchandise for visual appeal to consumers.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Oversaw employees and store functions on daily basis.
- Achieving established goals
- Directing customers to merchandise within the store
- Increasing in store sales
- Superior product knowledge
- Maintaining an orderly appearance throughout the sales floor.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered questions about store policies and addressed customer concerns.
- Answered product questions and assisted customers in selection and checkout.
- Trained newly hired sales team in upselling techniques.
- Trained team members in successful strategies to meet operational and sales targets.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Coordinated merchandising displays, signage and sales enablement.
- Trained and oriented associates to maximize team performance.
Product Trainer
Vivo Mobile India Pvt. ltd
Hoshiarpur, Punjab
09.2016 - 03.2018
- Conduct on boarding training sessions for new hires
- Assign mentors and coaches to new sales team members
- Determine training needs both for individuals and teams
- Advise sales people how to up sell products and services.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Supported productivity increase and business growth through new hire training and mentoring.
- Analyzed team performance and identified opportunities for additional training.
- Developed effective training plans based on department needs and objectives.
- Tracked attendance and evaluated progress for assigned trainees.
- Implemented diverse instructional methods, optimizing trainee engagement.
- Monitored participant workflow and behaviors throughout training process.
Senior Sales Promoter
Htc Mobile India
Jalandhar, Punjab
08.2014 - 08.2016
- Greeting customers, responding to questions improving engagement with merchandise and providing outstanding customer service
- Achieving established goals
- Directing customers to merchandise within the store
- Increasing in store sales
- Superior product knowledge
- Maintaining an orderly appearance throughout the sales floor.
- Received and processed stock into inventory management system.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Worked with customers to understand needs and provide excellent services.
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Increased customer satisfaction by resolving issues.
Sales Team leader
Panasonic Smartphone Mobile India
Pathankot, Punjab
10.2013 - 07.2014
- Refined team workflows to better capitalize on individual strengths and maximize market share.
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
- Reported sales data to upper management for review.
- Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Collaborated with clients and distributors to create and promote new products.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Increased revenue by productively directing time and resources to applicable areas and exceeding specific sales goals.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Introduced new products to meet customer demand and increase profits.
- Built lasting relationships with clients through outstanding customer service interactions.
- Led sales region to increase sales and boost team morale.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Led sales team to exceed quarterly sales goals.
Samsung Business Associate
Samsung Mobile Phone
Chandigarh, India
09.2009 - 10.2013
- Greeting customers, responding to questions improving engagement with merchandise and providing outstanding customer service
- Achieving established goals
- Directing customers to merchandise within the store
- Increasing in store sales
- Superior product knowledge
- Maintaining an orderly appearance throughout the sales floor.
- Received and processed stock into inventory management system.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Worked with customers to understand needs and provide excellent service.
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Increased customer satisfaction by resolving issues.
Sales Associate
Sharma Garments Store Pujnab
Dinanagar, India
09.2008 - 09.2009
- Greeting customers, responding to questions improving engagement with merchandise and providing outstanding customer service
- Achieving established goals
- Directing customers to merchandise within the store
- Increasing in store sales
- Superior product knowledge
- Maintaining an orderly appearance throughout the sales floor.
- Received and processed stock into inventory management system.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Worked with customers to understand needs and provide excellent service.
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Increased customer satisfaction by resolving issues.
Sales Promoter/Associate
Nokia Mobile Phone
Pathankot, India
08.2005 - 08.2008
- Greeting customers, responding to questions improving engagement with merchandise and providing outstanding customer service
- Achieving established goals
- Directing customers to merchandise within the store
- Increasing in store sales
- Superior product knowledge
- Maintaining an orderly appearance throughout the sales floor.
- Received and processed stock into inventory management system.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Worked with customers to understand needs and provide excellent services.
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Increased customer satisfaction by resolving issues.
Education
Bachelor Computer of Application - Computer
2009.09 - 2012.09
Skills
Ability to work hard and result orientedundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Area Sales Supervisor - Huawei Mobile Middle East
09.2021 - 12.2022
Area Sales Supervisor - Oppo Mobile Middle East
06.2019 - 08.2021
Store Supervisor - Desi Boyz Garments Store Sharjah
05.2018 - 04.2019
Product Trainer - Vivo Mobile India Pvt. ltd
09.2016 - 03.2018
Senior Sales Promoter - Htc Mobile India
08.2014 - 08.2016
Sales Team leader - Panasonic Smartphone Mobile India
10.2013 - 07.2014
Punjab Technical University - Bachelor Computer of Application, Computer
2009.09 - 2012.09
Samsung Business Associate - Samsung Mobile Phone
09.2009 - 10.2013
Sales Associate - Sharma Garments Store Pujnab
09.2008 - 09.2009
Sales Promoter/Associate - Nokia Mobile Phone
08.2005 - 08.2008
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