Results-oriented Program Manager specializing in project management, budget oversight, and stakeholder engagement. Demonstrated success in leading cross-functional teams and optimizing program efficiency through data analysis and strategic planning.
Overview
21
21
years of professional experience
Work History
Sr Program Manager
Maker Bhavan Foundation
Pune
02.2024 - Current
Developed and managed program plans, schedules, budgets, and performance metrics.
Created detailed work breakdown structures for complex projects that included task assignments and resource allocation plans.
Managed budgets and allocated resources for optimal program efficiency.
Coordinated project timelines and resources for various initiatives.
Coordinated with stakeholders to identify objectives and deliverables for projects.
Monitored program progress and reported updates to stakeholders regularly.
Facilitated communication between cross-functional teams in order to ensure successful delivery of projects.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Facilitated workshops and training sessions for staff.
Conducted needs assessments to identify areas for program improvement.
Reviewed project progress reports, identified areas of improvement, and provided feedback as needed.
Created and maintained project documentation to ensure consistency of processes across the organization.
Negotiated techno-commercial aspects with vendors and coordinated procurement and equipment setup and training etc.
Technical Consultant
Self Employed
Pune
06.2020 - 01.2024
Analyzed client requirements to develop tailored technical solutions.
Provided ongoing support and troubleshooting for client software applications.
Resolved technical issues by coordinating with vendors and service providers.
Reviewed industry trends to recommend innovative solutions for clients.
Conducted training sessions on the use of new technology tools and products.
Managed customer relationships by providing prompt support services.
Created detailed documentation of all technical processes and procedures.
Maintained accurate records of all technical activities performed for each customer.
Conducted in-depth technical needs assessments for clients to identify critical technical requirements and solutions.
Coordinated with product teams to provide feedback and insights on user experience improvements.
Established and maintained strong client relationships through exceptional problem-solving and technical support.
Facilitated stakeholder meetings to gather requirements and align project objectives with business goals.
Deputy Director
Muktangan Exploratory Science Center, Pune
Pune
08.2017 - 05.2020
Oversaw the planning and setup of a Fabrication and Prototyping facility (Government + CSR Funded) equipped with CNC Machines and equipment with a total budget of INR 1 Cr.
Oversaw and enhanced program plans and operations strategies.
Assessed program performance against established goals and objectives.
Monitored and evaluated program effectiveness, making adjustments as necessary.
Engaged stakeholders by providing regular updates on progress toward goals.
Analyzed data to identify trends or patterns in order to anticipate challenges or opportunities.
Directed staff in the accomplishment of organizational objectives.
Developed strategies to maximize resources while minimizing cost.
Developed innovative approaches for improving processes and services.
Collaborated with finance department to manage budget and forecast expenses.
Oversaw the maintenance and updating of organizational databases and records.
Assisted in developing and implementing strategic plans to achieve organizational goals.
Provided support in the recruitment and training of new staff members.
Coordinated daily operations and managed workflow to enhance productivity.
Managed inventory and resources to ensure availability and cost-effectiveness.
Met with stakeholders to address issues and implement solutions.
Oversaw purchasing and inventory to retain physical assets.
Developed educational programs to promote hands-on learning experiences for students.
Chief Technical Manager (Pre and Post Sales)
Berkeley Varitronics Systems, Inc. USA
Pune
02.2010 - 07.2017
Managed Business Development and Pre- and Post-sales support for clients in India and Far East Asia.
Led the business development efforts from scratch.
Developed a network of channel partners and resellers.
Grew business from non-existent to record levels.
Assisted in troubleshooting escalated customer service issues.
Represented the OEM at trade-shows and technical seminars.
Recruited student volunteers to assist on a need-to do basis.
Staff R&D Engineer
Berkeley Varitronics Systems, Inc. USA
Metuchen, New Jersey
02.2005 - 12.2009
Developed innovative wireless communication solutions for various industries.
Conducted rigorous testing and validation of new product designs.
Collaborated with cross-functional teams to enhance product performance.
Analyzed customer feedback to improve existing technologies and designs.
Created detailed technical documentation for R&D processes and products.
Implemented design improvements based on market research findings.
Mentored junior engineers on best practices in product development.
Participated in industry conferences to showcase emerging technologies and trends.
Developed, tested and implemented new product designs in accordance with customer specifications.
Oversaw production process and resolved product issues.
Troubleshot hardware or software issues related to R&D projects.
Participated in brainstorming sessions with other members of the R&D team.
Investigated customer complaints related to product quality issues.
Presented product ideas, designs and prototypes to upper management.
Collaborated with engineering, marketing and management teams to boost production and create products that met client needs.
Calibrated scientific or technical equipment.
Education
Master of Science - Electrical Engineering
SYRACUSE UNIVERSITY
SYRACUSE, NEW YORK, USA
08-2004
Bachelor of Science - Electronic Engineering
University of Mumbai
Mumbai, Maharashtra, INDIA
06-2002
Skills
Project management and budget oversight
Work breakdown structure and change management
Data analysis and customer relationship management