Accomplished data professional with over 10 years of experience in data warehousing, integration, and product support within the Clinical Trial, Pharma, Life Science, Health Care, Insurance, and Sales sectors. Expertise in ETL/ELT processes, data modeling, and performance tuning, with hands-on proficiency in Informatica PowerCenter and MDM. Demonstrated problem-solving abilities and process optimization skills, complemented by effective stakeholder communication, using advanced tools like Excel and ChatGPT. Versatile experience across multiple domains, including telecom, insurance, and sales, with familiarity in methodologies such as Waterfall, Agile, and Scrum.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Principal Support Engineer
AstraZeneca
10.2023 - Current
Company Overview: AstraZeneca is a global, science-driven biopharmaceutical company, renowned for its innovative medicines that benefit millions of patients around the world
We manage clinical trial data across numerous studies, applying business logic to transform this data effectively
Following the transformation process, the data is updated in various dashboards within Patient Insights, ensuring timely access to critical information
Leading the Customer Support Meetings
Carefully take care of data pipeline to ensure all expected source data is ingested successfully for transformation without any failures
Managing Customer Escalations and Stakeholder Escalations
Taking care of downtimes activities
Also available on weekend support for upgrade/deployment activities
Playing mentor role for new team members
Managing RCA and CAPA documents
Also handling account decommission activities and communication
Taking care of the SLA & responsible for No breach of Support Process
Leading Daily Standups call with the Team to Review support tickets and helping for ticket analysis
Handling the Major Incident Management process for P1 Issues
Ticket analysis and troubleshooting
Collaborated effectively with the team to solve the issues
Managing Shift Schedules, Leaves and corresponding Backups
Conducting monthly 1:1 meeting with team to understand the pain points, suggestions and improvement ideas
Connecting with other support Leads to known latest Product features, issues, ideas, suggestions etc
Actively Learned our 24R1 LSAC products Data hub, Patient Insights and SDQ application
Learning and understanding of Clinical trial domain
Coordination with QA and bug fixing
AstraZeneca is a global, science-driven biopharmaceutical company, renowned for its innovative medicines that benefit millions of patients around the world
We manage clinical trial data across numerous studies, applying business logic to transform this data effectively
Following the transformation process, the data is updated in various dashboards within Patient Insights, ensuring timely access to critical information
Company Overview: Pharmacyclics LLC is an American biopharmaceutical company based in Sunnyvale, California
Its primary focus is upon the development of novel therapies for the treatment of cancer and immune-mediated diseases
Handled all EDW operation tasks
Analyzed the business requirements and functional specifications
Extracted all Sales, dispensing and inventory data from oracle database and flat files (txt or .csv) as Source to load it in Database
For extract JBI call by using Sales and maintaining all call details which is very essential for callers to meet prescribers or non-prescribers
Extract all spend data by flat files and generate report for each quarter which is sent by business to Federal Govt
Doing migration and unit testing for Informatica Power Center 10.1 up gradation activity
Extensively used Transformations like Router, Filter, Joiner, Expression, Lookup, Update strategy and Sequence generator
Developed mappings in Informatica to load the data from various sources
Delivering change requests (CR’s) on time without any error, debug
Interacting with MDM team in EDW-MDM data flow and validating master keys
Parameterized the mappings and increased the re-usability
Extensively used Informatica debugger to figure out the problems in mapping
Also involved in troubleshooting existing ETL bugs
Deployment activities of the code to Prod environment
Pharmacyclics LLC is an American biopharmaceutical company based in Sunnyvale, California
Its primary focus is upon the development of novel therapies for the treatment of cancer and immune-mediated diseases
Tools: Informatica Power Center 9.0.1, 10, 11, Informatica MDM, Oracle 11g, Toad, SQL Developer, Sales Force, Automic
Environment: Production and UAT
Consultant
AAA (America Automobile Association)
08.2015 - 08.2016
Company Overview: America Automobile Association, Inc is one of the most renowned firms in America which provide Insurance on Automobiles, Home and many more applications
The project is supposed to prepare an ETL design for consolidating data from the entire AAA legacy systems (like SIS, NPOS, AS400) spread across different regions of US and merge them with the new centralized schema (EXIGEN)
Analyzed the business requirements and functional specifications
Extracted data from oracle database and flat files (txt or .csv) as Source to load it in Database
Used Informatica Power Center 9 for extraction, transformation and load (ETL) of data in the data warehouse
Extensively used Transformations like Router, Filter, Joiner, Expression, Lookup, Update strategy and Sequence generator
Developed mappings in Informatica to load the data from various sources
Parameterized the mappings and increased the re-usability
Extensively used Informatica debugger to figure out the problems in mapping
Also involved in troubleshooting existing ETL bugs
Deployment activities of the code to Prod environment
America Automobile Association, Inc is one of the most renowned firms in America which provide Insurance on Automobiles, Home and many more applications
The project is supposed to prepare an ETL design for consolidating data from the entire AAA legacy systems (like SIS, NPOS, AS400) spread across different regions of US and merge them with the new centralized schema (EXIGEN)
Tools: Informatica Power Center 9.6.1, Oracle 11g, Toad
Environment: Production and UAT
ETL Developer
CISCO
03.2014 - 07.2015
Company Overview: CLIP stands for the Collaboration – Learning - Intelligence - Platform, an enterprise-wide collaboration and knowledge sharing platform
CLIP provides this visibility and understanding by bringing together data related to (customer and employees) escalations and continuous improvement efforts to improve the customer experience, on a single platform
To understand & analyses the business requirement documents and resolve the queries
Participating in SDR/SSA document preparation activities; to identify new entities which must be brought in as part of the release and leveraging existing entities
Participating in LDM activities to verify if the new model is as per the requirement
Based on the LDM and PDM, developing ETL’s with LRF and ELT passion
Preparing Unit Test cases for ETL and Report, validate the data from Source to Target 3NF
Prepared Unit Test cases for Reports and validated the data as per Business Requirement
Created and updated number of mappings, reusable sessions, and workflows
Also scheduling jobs by using $ Universe
Used Informatica features to implement CDC, SCD Type-1/2/3, versioning as well as mapping / workflow variables in the ELT logic
Created different documents like TSD, FSD, and SDR as well as unit testing documents
Created KPs and upload documents as per code drop requirement
Also supported code drop and deployment process at stage/production environments
Also to build various one to one or derived materialized Physical view (PV) & Business view (BV) as per business requirement for the reporting purpose like Tableau and (BO)
Give post-production support with monitoring jobs and validating incremental data
CLIP stands for the Collaboration – Learning - Intelligence - Platform, an enterprise-wide collaboration and knowledge sharing platform
CLIP provides this visibility and understanding by bringing together data related to (customer and employees) escalations and continuous improvement efforts to improve the customer experience, on a single platform
Tools: Informatica Power Center 9.6.1, Teradata, Oracle 11g, $Universe, KP
Environment: Production and UAT
ETL Developer
CISCO
01.2015 - 02.2015
To Enable Dashboard and Metrics for PEP (Partner Engagement Platform), this new partner engagement platform will help AS to interact with Subcontract Partners through this tool to Search/ Add/ Submit Requirements, Select Partner, and Raise PO requests for Pre-approval in providing exceptional delivery on customer projects
Tools: Informatica Power Center 9.6.1, Teradata, Oracle 11g, $Universe, HP Kintana Package
Environment: Production and UAT
ETL Developer
CISCO
08.2014 - 12.2014
CISCO is having various quoting tools like ASS, AST, and ASF where quotes will be created for allocation of different projects
This common platform for all AS-Transaction quotes will provide consistency in creating Customer Quote across Cisco Enterprise
Enable the capability of various BI reports on AS-Transaction/ Subscription and Fixed Quotes
The main objective of this project is to create new ETL or modified existing ETL’s as per business requirements
Tools: Informatica Power Center 9.5.1, Teradata, Oracle 11g, $Universe, KP
Environment: Production and UAT
ETL Developer
CISCO
03.2014 - 07.2014
Eagle Eye dashboard is the single source of reporting / visualization tool which will display “As Sold” and “As Delivered” financial metrics by sourcing relevant data from different Quoting Tools
This dashboard displays “As Sold Bookings amount” and “As Delivered Bookings Amount” for a specific End Customer with key attributes like Deal Id, Sales Order Numbers, and Project Codes with ATB (Arch/Tech/BS) tagging
Tools: Informatica Power Center 9.5.1, Teradata, Oracle 11g, $Universe, KP
Environment: Production and UAT
Education
Master of Computer Applications -
Shivaji University
Kolhapur
06-2013
Bachelor of Computer Applications -
Shivaji University
Kolhapur
06-2010
Skills
Data analysis
ETL and ELT processes
Technical troubleshooting
Microsoft Excel
Clinical Trial Management, Life Science,
Generative AI
Customer support
Team collaboration
Cloud computing
Training and mentoring
Informatica PowerCenter
Basic of Snowflake and DBT
Informatica MDM
Tableau 80
SQL/PLSQL
Basic Python
Scheduler - $Universe, Automic
Chronos and Mesos
GitHub
Airflow
Zookeeper
Grafana
Rancher
AWS Cloud (S3)
ChatGPT Prompt,
Freshdesk and ServiceNow
Jira
Accomplishments
Best Employee Award in Saama in year 2020
Multiple time I received Shining Star award in Saama
High Impact performer Award for Q2'2019 and Q4'2024
Certification
Successfully completed 3 Days workshop on ChatGPT & AI with MS Office by Skill Nation in Jun’2024
Successfully completed 3 Days workshop on Advanced Microsoft Excel certification in Jul’2024
Successfully completed 2 Days workshop on Azure Fundamentals (Az-900) in Oct’2024
Achieved Six Sigma Assessment Certification by LearnTube in Sep’2024
Achieved Project Management Assessment Certification by LearnTube in Sep’2024
Achieved Scrum Master Assessment Certification by LearnTube in Nov’2024
Achieved Data Analytics Assessment Certification by LearnTube in Nov’2024
Successfully completed “Generative AI for All” in Nov’2024