Sandeep Rawat
kashipur
Summary
A goal driven and dedicated hospitality professional, always on a lookout to learn something new acquiring a challenging and eventful journey with exemplary brands utilizing proven guest service oriented skills to develop and promote a positive work environment leading to overall effectiveness of the organization. Talented Bar Supervisor with a proven track record of managing and mentoring first-class, target-hitting teams. Profound drink inventor, highly skilled at improving bar menu and increasing positive customer reviews. Delivering efficient, attentive and friendly customer service, resulting in increased bookings.
Overview
11
11
years of professional experience
Work History
Bar Supervisor
The Ned
doha
09.2022 - 06.2023
- Incharge Of the Italian bar (Cecconis)
- Demonstrated full knowledge of all menu items, contents and preparation methods to provide suggestions based on customer preference.
- Consulted with customers to determine drink and taste preferences, making appropriate recommendations to guarantee customer satisfaction.
- Monitored supply levels and generated purchase orders to replenish and maintain bar inventory.
- Effectively and efficiently dealt with customer complaints, providing solutions and managing resolution.
- Influenced customer decision-making by applying upselling and cross-selling techniques to augment customers orders.
- Taking Care of the operation, Managing the Inventory ,Doing Menu Engineering ,Give Trainings to staff.
- Doing payroll for staff.
- Welcoming, acknowledging and greeting guests who come to the bar for a drink.
Jr. Bar Supervisor
Mondrian doha
doha
11.2020 - 08.2022
- Welcoming, acknowledging and greeting guests who come to the bar for a drink
- Mixing and serving alcoholic beverages to customers from all walks of life
- Checking a customer's ID to confirm that they are legally able to consume alcohol
- Ensuring that the bar is always well stocked with a wide selection of wines & spirits
- Advising guests on their choice of champagnes, spirits, beers, whiskies and brandies
- Maintaining a thorough knowledge of all bar promotions and drink prices
- Monitoring the intake of alcohol by guests, and prohibiting the sale of alcohol to those who are intoxicated
- Responsible to place order for alcohol
- Menu engineering for beverage menu
- Managing Inventory
- Responsible for Training all new bar staff
- Prepare inventory and menus for a variety of event such as weddings, private events.
- Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guests simultaneously.
- Maintained clean, organised bar in line with hygiene regulations.
Bartender
Grand Hyatt
doha
09.2019 - 11.2020
- Rooms, 91Villas and 07 F&B Outlets,
- Welcoming, acknowledging and greeting guests who come to the bar for a drink
- Mixing and serving alcoholic beverages to customers from all walks of life
- Checking a customer's ID to confirm that they are legally able to consume alcohol
- Ensuring that the bar is always well stocked with a wide selection of wines & spirits
- Advising guests on their choice of champagnes, spirits, beers, whiskies and brandies
- Maintaining a thorough knowledge of all bar promotions and drink prices
- Monitoring the intake of alcohol by guests, and prohibiting the sale of alcohol to those who are intoxicated
- Responsible to place order for alcohol
- Intercontinental Doha & Residencies
Bartender
IHG DOHA
DOHA
11.2017 - 07.2019
- Worked in Greek restaurant “MYKONOS”
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, take orders and serve snacks and drinks
- Assess customers'needs and preferences and make recommendations
- Mix ingredients to prepare cocktails
- Check customers' identification and confirm it meets legal drinking age
- Restock and replenish bar inventory
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations.
Food & Beverage associate
Ananda in the himalyas
Rishikesh
11.2015 - 10.2017
- Worked as an In room dining order taker
- Learnt the functions of micros
- Assisted in dispense bar along with colleagues
- Assistance in food pickup counter
- Learnt resort restaurant station holding
- Responsible for the guest feedbacks received in In room dining
- Butler Operations
- Making store requisition in Prolific
- Pool side operation
- Tea lounge operation
Industrial Trainee
Park Hyatt
Hyderabad
04.2012 - 10.2012
- Won trailblazer (point earning system regarding guest satisfaction)twice in ANANDA
- Also won the cricket tournament organized by hotel
- Nominated for the employee of the year
Education
Bachelor of Hotel Management & Catering Technology(BHMCT) - Hospitality
Amrapali Institute of Hotel Management
Amrapali institute of hotel managementSkills
Stock managementundefined
Timeline
Bar Supervisor
The Ned
09.2022 - 06.2023
Jr. Bar Supervisor
Mondrian doha
11.2020 - 08.2022
Bartender
Grand Hyatt
09.2019 - 11.2020
Bartender
IHG DOHA
11.2017 - 07.2019
Food & Beverage associate
Ananda in the himalyas
11.2015 - 10.2017
Industrial Trainee
Park Hyatt
04.2012 - 10.2012
Bachelor of Hotel Management & Catering Technology(BHMCT) - Hospitality
Amrapali Institute of Hotel Management
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