Proven Logistics Specialist with a track record of enhancing efficiency and reducing costs at AMSC INDIA PRIVATE LIMITED. Expert in transportation planning and freight forwarding, coupled with strong negotiation skills and strategic route optimization. Achieved significant improvements in customer satisfaction and operational workflows, demonstrating exceptional analytical and customer service abilities.
Overview
17
17
years of professional experience
Work History
Logistics Specialist
AMSC INDIA PRIVATE LIMITED
06.2014 - Current
Reduced transportation costs through strategic route planning and carrier negotiations.
Coordinated driver dispatch to accomplish daily delivery requirements.
Coordinated incoming and outgoing shipments to maintain schedules.
Provided customers with status updates for tracked packages.
Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
Worked with customers to integrate processes and correct issues.
Lead a team responsible for managing imports/exports documentation process ensuring timely and accurate completion of all shipping documents.
Verified transactions, product orders and shipping dates and entered information into databases and reports.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Detected and resolved multifaceted issues related to business direction and operations.
Sr. Executive - EXIM-SCM
Siemens Limited
01.2012 - 05.2014
Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
Streamlined operations to maximize business efficiency and profits.
Enhanced customer satisfaction ratings through implementation of targeted programs aimed at addressing specific areas of concern identified via research and surveys.
Strengthened stakeholder relationships with regular communication, resulting in improved alignment on strategic initiatives.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Executive CRM and BDM
Safexpress Private
07.2007 - 12.2011
Developed customized reports for improved sales forecasting and accurate performance tracking.
Created customer support strategies to increase customer retention.
Negotiated and closed long-term agreements with new clients in assigned territory.
Generated new business with marketing initiatives and strategic plans.
Tax Manager at RSM US Integrated Services India Private Limited (formerly Known as RSM Delivery Center (India) Private LimitedTax Manager at RSM US Integrated Services India Private Limited (formerly Known as RSM Delivery Center (India) Private Limited
Financial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private LimitedFinancial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private Limited
Finance Executive at AIX Connect India Private Limited (Formerly Known as Airasia India Private Limited)Finance Executive at AIX Connect India Private Limited (Formerly Known as Airasia India Private Limited)
General Manager | Portfolio Dir. F&B (duel Role) at IHG – Holiday Inn ExpressGeneral Manager | Portfolio Dir. F&B (duel Role) at IHG – Holiday Inn Express