Sandeep Rawat
SCM Professional
Noida,UP
Summary
Proven Logistics Specialist with a track record of enhancing efficiency and reducing costs at AMSC INDIA PRIVATE LIMITED. Expert in transportation planning and freight forwarding, coupled with strong negotiation skills and strategic route optimization. Achieved significant improvements in customer satisfaction and operational workflows, demonstrating exceptional analytical and customer service abilities.
Overview
17
17
years of professional experience
Work History
Logistics Specialist
AMSC INDIA PRIVATE LIMITED
Noida, India
06.2014 - Current
- Reduced transportation costs through strategic route planning and carrier negotiations.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Provided customers with status updates for tracked packages.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Worked with customers to integrate processes and correct issues.
- Lead a team responsible for managing imports/exports documentation process ensuring timely and accurate completion of all shipping documents.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Detected and resolved multifaceted issues related to business direction and operations.
Sr. Executive - EXIM-SCM
Siemens Limited
Gurgaon, India
01.2012 - 05.2014
- Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
- Streamlined operations to maximize business efficiency and profits.
- Enhanced customer satisfaction ratings through implementation of targeted programs aimed at addressing specific areas of concern identified via research and surveys.
- Strengthened stakeholder relationships with regular communication, resulting in improved alignment on strategic initiatives.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Executive CRM and BDM
Safexpress Private
New Delhi, India
07.2007 - 12.2011
- Developed customized reports for improved sales forecasting and accurate performance tracking.
- Created customer support strategies to increase customer retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Generated new business with marketing initiatives and strategic plans.
Education
Bachelor of Science - General Studies
HNB Garhwal University
Uttrankhand 04.2001 -
Skills
Import/export requirements knowledge
Warehouse Management
Transportation Planning
Freight Forwarding
Timeline
Logistics Specialist
AMSC INDIA PRIVATE LIMITED
06.2014 - Current
Sr. Executive - EXIM-SCM
Siemens Limited
01.2012 - 05.2014
Executive CRM and BDM
Safexpress Private
07.2007 - 12.2011
Bachelor of Science - General Studies
HNB Garhwal University
04.2001 -