

HR professional with 15 years of experience, including 11 years in HR operations and 4 years specializing in SAP SuccessFactors Employee Central and position management. Expertise in managing the full lifecycle of employee data, including hiring, transfers, promotions, and separations, while ensuring compliance with position governance and workflow processes. Proven ability to handle mass data uploads and resolve replication errors between EC and SAP HCM. Skilled in both individual contributions and leading small HR teams through training and supervision.
SAP SuccessFactors – Employee Central & Position Management
▪ Provide end-to-end lifecycle transaction support in EC across employee data, position management and organisational structure.
▪ Manage incidents, problems and change requests across EC, PMGM and Onboarding through to closure with HR and IT teams.
▪ Create and maintain positions and hierarchies; configure Cost Centre, Business Unit, Division, Org Unit and Location attributes.
▪ Perform mass uploads for employee, position, job, education and employment data with validation checks before and after each load.
▪ Support EC to SAP HCM replication and resolve integration issues; 5,000+ replication and data errors resolved.
▪ Maintain workflows, approvals, data governance, foundation objects, picklists, data models and ad hoc reports.
▪ Generate HR reports and workforce analytics on headcount, movement and data quality for business stakeholders.
▪ Support UAT cycles, system enhancements and process improvement as the go-to resource for EC and Position Management.
HR Operations
▪ Onboarding & Profile Management: Create and maintain new hire profiles in SuccessFactors and SAP, keeping records consistent across systems.
▪ Lifecycle Administration: Process transfers, relocations and separations in line with HR policy and manpower planning.
▪ HR Technology & Reporting: Maintain HRIS and payroll data; prepare MIS, payroll and insurance reports for management review.
▪ Team & Stakeholder Collaboration: Supervise team members, conduct training and work with senior management to roll out HR initiatives.
▪ Engagement & Retention: Run team-building, recognition and grievance resolution activities to support workplace satisfaction.
▪ Employee Central Data Ownership: Maintain EC master data across the full lifecycle for an entity, with a consistent focus on accuracy, auditability and compliance.
▪ Position & Organisational Management: Maintain positions, hierarchies and org attributes so reporting structures reflect approved organisation design.
▪ Workflow & Process Governance: Configure workflows, approvals and business rules that keep lifecycle transactions moving with the right controls.
▪ Data Migration & Mass Uploads: Execute mass uploads for employee, position, job and education data with pre and post-load validation checks.
▪ Integration Error Handling: Resolve EC to SAP HCM replication failures; 5,000+ integration and data errors worked through to date.
▪ Support & Stakeholder Enablement: Day-to-day point of contact for EC and Position Management queries, supporting UAT, enhancements and process improvement.