SANDEEP SHARMA
Ballia
Summary
Dynamic professional with a proven track record at Secunderabad V XPRESS, excelling in team management and customer service. Adept at resolving complex issues and driving branch profitability through innovative problem-solving and effective communication. Committed to continuous learning and thriving in fast-paced environments, ensuring seamless shipment tracking and inventory control. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Branch IN Charge
Secunderabad V XPRESS (A Division Of V Trans India LTD)
Secunderabad
11.2015 - Current
- Resolved escalated customer inquiries or complaints in a timely manner.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Daily stock maintains and physically tally with docket on proper dispatch location wise.
Hub Service Agent
N D Express Cargo Pvt Ltd
02.2010 - Current
- My work starts from taking the inbound shipments and sorting them according to the routes and if found any miss route shipments will take aside them and forward the same to the concern location for delivery.
- Arranging the couriers according to the load and arranging them to the stipulated route.
- Handing over the shipments to vendors for deliveries.
- Making sure that every shipment to be dispatched from warehouse for delivery.
- In peak season will arrange the deliveries according to the commitment date.
- Once the dispatching of the shipments done will go through the mails and revert them accordingly.
Education
Graduate (B.A.) -
V.B.S.P. University
Jaunpur, U.P.01.2010
S.S.C -
U.P.01.2007
H.S.C -
U.P.01.2005
Skills
- A team worker, a good negotiator, with a sharp sense of responsibility
- Excellent interpersonal skills and innovativeness
- Thrives in a challenging and intensive work environment
- Excellent communication, organizational, and analytical skills
- Willing to learn the latest things
- Good in extra-curricular activities like participating in debates and quiz competitions
- Customer service
- Team management
- Inventory control
- Route planning
- Shipment tracking
- Sales forecasting
- Employee training
- Data entry
- Problem solving
Languages
- English
- Hindi
Disclaimer
I hereby declare that the information provided by me is true and best to my knowledge.
Knowledge Of Computer
ADCA (Basic, MS Office, Tally, TDP)
Personal Information
- Father's Name: VIJENDRA SHARMA
- Date of Birth: 02/10/91
- Gender: Male
- Nationality: Indian
- Marital Status: Married
References
References available upon request.
Timeline
Branch IN Charge
Secunderabad V XPRESS (A Division Of V Trans India LTD)
11.2015 - Current
Hub Service Agent
N D Express Cargo Pvt Ltd
02.2010 - Current
Graduate (B.A.) -
V.B.S.P. University
S.S.C -
H.S.C -
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