SANDEEP SHETTY
Bangalore
Summary
Results-driven Senior Consultant recognized for exceptional productivity and efficiency in executing complex projects. Core competencies include strategic planning, process optimization, and risk management, leading to successful project outcomes. Proven leadership and communication skills enhance team collaboration and client relationships. Bilingual proficiency facilitates the identification of business opportunities and ensures timely project completion. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Sr.IT Manager
Theobroma Foods Private Limited
Bangalore
08.2021 - Current
- Joined as a Pre-Opening team for Central Kitchen Setup for Bangalore Region
- Controlling Total 60+ Outlets in Bangalore, Hyderabad and Chennai Region
- Handling New outlet setup like CCTV, Biometric and System Configuration
- Supporting and implementing ERP (Microsoft Dynamics for Backoffice, LS central App Shell for Outlet)
- Budgeting for Systems and other IT Asset
- Manage User setup, Onboarding and Master data in Microsoft Dynamics365 ERP focusing on Supply Chain and Finance
Sr Consultant Customer Support & Implementation Engineer
Key Information Technology
08.2016 - 07.2021
- Company Overview: Bahrain
- Handles complicated L2 cases
- Quality Assurance of new product or version releases prior to distribution in the region
- Provide training and technical assistance in Oracle Hospitality products (Micros 3700, 9700 Simphony, Opera and Material Management), installation, sales, and support teams in the region
- Provide training and pre-sales support to the local sales team and purchase team
- Work with the support team and assist with resolving escalated support cases to ensure service level requirements are exceeded
- Liaise with the Technical manager and the regional office on client requests for enhancements and development
- Be familiar with and adhere to the latest training and installation standards and procedures
- Undertake testing and implement low to mid-level customization requests
- Follow up pending cases with Oracle offices
- Planning rosters and duties for support executives
- Bahrain
Complex IT Manager
Ramee Group of Hotel’s
09.2014 - 05.2016
- Company Overview: Bahrain
- Plan and implement all business and operation tools
- Planning and managing all the I.T
- Infrastructure is in PCI compliance
- Maintain a good level of knowledge about systems, operations and products which enable colleagues to deliver the best level of service
- Follow up operations to make sure of the best use for all provided operation tools and identify areas of improvements and enhancements required
- Leader and designer for major projects that affect guest services, in room entertainment systems and all other service tools like Interactive TV, Opera Front desk and S&C, Back-office finance application, MICROS Point of Sale, Restaurant reservation system (ResPak), Material Control, HR
- Plan and implement guest services experience enhancements
- Manage with my team the day-to-day IT operation
- Leader for the PCI compliance project
- Design & Implementation of Structured WAN, LAN, CCTV, AV and Voice Cabling & Infrastructure Management
- Design & Implementation of CCTV (Geovision, Lynstan)
- Bahrain
System Admin
SNC Power Corporation
06.2012 - 06.2014
- Installation, Configuration and administration of Windows 2003, Windows 2008 Servers
- Installation, configuration and administration of Windows XP/2000 Professional Windows 7 Client OS
- Installation, configuration, troubleshooting and Maintain the FTP, DNS, DHCP, ADS, Windows Server 2003
- Installation, configuration, Administration of Active Directory Services, group policies, security policies, user profiles, users and share folder permissions and monitoring the Antivirus
- Adding, deleting, modifying user account information, file permissions, resetting passwords recovery of forgotten passwords
- Backing up data using NTBackup and automating it using VB Scripts and troubleshooting the Linux systems using Putty
- Co-ordinate with ISP's, Office infrastructure related vendors in resolving issues related to Network and Internet connectivity
- Daily health checks of Servers, performing root cause analysis and providing the software, Hardware requirements for various Projects implementation
- Install patches, firmware updates on a periodic basis and Internet connection related issues
- Installing and configuring new hardware, software, and Troubleshooting Hardware Devices and Drivers
- Responsible for application installations, operating system updates and security patches
- Installation, Configuration and administration of Windows Software Update Service
- Creating and Managing User accounts
- Creating & Managing Users, Groups, Organization Units & Group Polices
- Maintaining & Designing the LAN Setup Administration
- Implementing TCP/IP in Network environments
- Troubleshooting various Network problems and desktop problems
- Installing and configuration of MySQL, SQL Server, Java
Hardware and Networking Executive
Alankit Assignments Ltd.
09.2006 - 05.2012
- Working with Domain controlled Client systems with an ADS & Proxy server
- Create new user accounts and policies
- Maintenance of LAN
- Configuration and Troubleshooting Outlook Express and FTP
- Giving Online Support to our valuable Remote Clients
- Responsibilities included all areas of system and network maintenance, software upgrades
- Giving Online Support to Our Client through Remote Access
- System Performance tuning
- Configuration and maintenance of Internet Information Server5.0, MS-Proxy Server 2.0
- Allow new IP addresses, Domain controllers for new users
- Maintaining a virus free network by updating the latest patches and virus definitions of Antivirus Software
- Installing and configuring local and network printers
- Taking important data, files and folders Backup and Restore with External Drives
- Configuration of VPN Client
- Knowledge in upgradation of Windows 2000 server to Windows 2003 server
- Experience in deployment, administration, troubleshooting and maintenance
- Troubleshooting Network devices and configuring Network devices
Education
Bachelor of Computer Application -
Diploma in Hardware & Networking Engineering -
Indian Institute of Hardware Technology
BangaloreSkills
- Internal systems analysis
- Consulting
- System diagnostics
- Strong leadership skills
- Scalability planning
- KPI analysis
- Client relationship management
- Change management
- Enterprise architecture
- Flexibility
- Supply chain logistics
- Systems analysis
- Productivity improvement
- Software implementation
- Network administration
- Restaurant equipment maintenance
- Operations management
- Financial management
- Information security
- Business analysis
Skypeid
sandeepsudupi
Languages
- Tulu
- Kannada
- Hindi
- English
Contactnumbers
- +91, 8310204600, India
- +91, 8549809525, India
Personal Information
- Referenceon Request
- Father's Name: Gopal Shetty
- Date of Birth: 05/09/83
- Nationality: Indian
- Marital Status: Married
Timeline
Sr.IT Manager
Theobroma Foods Private Limited
08.2021 - Current
Sr Consultant Customer Support & Implementation Engineer
Key Information Technology
08.2016 - 07.2021
Complex IT Manager
Ramee Group of Hotel’s
09.2014 - 05.2016
System Admin
SNC Power Corporation
06.2012 - 06.2014
Hardware and Networking Executive
Alankit Assignments Ltd.
09.2006 - 05.2012
Bachelor of Computer Application -
Diploma in Hardware & Networking Engineering -
Indian Institute of Hardware Technology
Similar Profiles
Tejpreet KaurTejpreet Kaur
Commis II at Theobroma foods private limitedCommis II at Theobroma foods private limited
SAGADEVAN SSAGADEVAN S
CDP at Theobroma Foods Pvt LtdCDP at Theobroma Foods Pvt Ltd
Kishalay ChandaKishalay Chanda
Ecommerce Marketing Manager at Theobroma Foods Pvt. Ltd.Ecommerce Marketing Manager at Theobroma Foods Pvt. Ltd.