Sandeep Singh

• Led integrations and user management stream, successfully managing and testing 25+ external integrations, ensuring data accuracy, completeness, and integrity
• Automated critical API integrations and main UI flows, implementing CI/CD pipelines using Jenkins, significantly reducing manual overhead
• Utilized AI tools to improve efficiency in day-to-day tasks and guided team members to raise productivity standards
• Crafted comprehensive test plans, strategies, and test cases aligned with agile development stages
• Demonstrated expertise in SAML SSO, Salesforce, HRMS, SCIM, CMS, e-commerce platforms, LMS, web conferencing tools, and integrations

Achievements:

• Developed prompts for generating detailed UI and functional test cases, saving over75% of the time for test case creation
• Conducted root cause analysis for production issues, reducing occurrences by30%
• Standardized documentation for30+ features, facilitating understanding of complex integrations, including setup, internal flows, debugging, thereby enhancing integration practices across the organization
• Improved log analysis for retry mechanisms by crafting AI-driven prompt, reducing analysis time from30 minutes to2-3 minutes with detailed and actionable insights
• Established performance metrics, identifying and resolving4+ critical issues preemptively in load/volume tests
• Received "Pat on the Back", "High-Quality Release" awards for exceptional contributions, including effective utilization of AI tools to enhance team efficiency and productivity
• Ensured high-quality user experiences by evaluating usability, compatibility, accessibility, and performance across multiple platforms and devices.
• Created detailed documentation on system architecture that served as valuable resource for future reference.

• Ensured the confidentiality and integrity of sensitive data across databases, Hadoop, and cloud repositories using masking, encryption, and decryption techniques
• Developed test cases based on requirements, test design techniques, and acceptance criteria, ensuring comprehensive coverage
• Performed build deployment and conducted various testing types, including smoke, sanity, regression, and system testing

Achievements:

• Automated500+ tests in two months, enhancing automation coverage significantly
• Reported critical bugs over three consecutive releases, earning recognition for quality assurance excellence
• Conducted training sessions for engineering interns, fast-tracking onboarding and knowledge transfer