SANDEEP SINGH
SPA & WELLNESS MANAGER
Rishikesh
Summary
Spa & Wellness Manager with 17 years in the hospitality industry, dedicated to enhancing guest experiences and streamlining operations. Seeking to leverage my expertise in team leadership and wellness program development to drive excellence and client satisfaction. Expert in hands on in Ayurveda and Western Therapies
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work History
SPA MANAGER
The Lalit Jaipur
04.2023 - Current
- Trained and mentored staff members to achieve optimal performance levels and maintain high standards of service.
- Managed activities related to staff training, treatment procedures, inventory management and marketing.
- Utilized promotions, print and digital marketing to attract new clients.
- Established a welcoming atmosphere for guests through exceptional customer service interactions from arrival to departure.
- Enhanced customer satisfaction by implementing innovative spa services and treatments.
- Greeted spa guests warmly to create positive first impression of establishment.
- Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits.
SPA MANAGER
Pema Wellness Baypark Hotel
05.2022 - 03.2023
- Strong leadership skills with the ability to motivate and guide a team towards achieving goals and maintaining high performance
- Address and resolve any emergencies or unexpected issues promptly and efficiently
SPA MANAGER
The LaLit Golf & Spa Resort
10.2018 - 05.2022
- Develop and implement personalized wellness programs and treatments based on guest needs
- Build and maintain strong relationships with clients to foster loyalty and repeat business
SPA MANAGER
The LaLiT Jaipur
11.2014 - 07.2018
- Company Overview: Spa & Wellness Manager with 17 years in the hospitality industry, dedicated to enhancing guest experiences and streamlining operations
- To manage the department by following the daily operational work which includes reports analysis, training of the staff
- Also got the privileged to do Sales & Marketing of Rejuve The Spa as well as Gym membership
- Spa & Wellness Manager with 17 years in the hospitality industry, dedicated to enhancing guest experiences and streamlining operations
Spa Manager
Chavana Spa by Mandara Spa
08.2013 - 01.2014
- Organize and manage spa events, workshops, and promotions to boost engagement and visibility
- Develop and implement long-term strategies to achieve business goals and adapt to industry trends
Spa Manager
la Terre Spa by l'Occitane Spa at Lebua Resort
01.2013 - 08.2013
- Supervised quarterly stock ordering from overseas companies based on current occupancy and past sales records
- Trained junior spa therapists in Shanti Touch - signature back massage, Swedish massage, Aromatherapy
- Conducted verbal and practical examinations to ensure compliance to standard operating procedures of all spa treatments
Spa Manager
Sheraton Udaipur Palace Resort and Spa
10.2011 - 01.2013
- Provided the Ananda Signature and ESPA treatments to guests
- Managed spa reception including operation of the Gumnut, spa reservation system
- Developed bespoke packages based on clients' body types and treatment needs
Assistant Spa Manager
The Westin Pune
12.2010 - 04.2011
- Organize and manage spa events, workshops, and promotions to boost engagement and visibility
- Develop and implement long-term strategies to achieve business goals and adapt to industry trends
Head Spa Therapist
Shanti Maurice
06.2008 - 08.2010
- Supervised quarterly stock ordering from overseas companies based on current occupancy and past sales records
- Trained junior spa therapists in Ayurvedic treatments and western therapy massage, Swedish massage, Aromatherapy
- Conducted verbal and practical examinations to ensure compliance to standard operating procedures of all spa treatments
Senior Spa Therapist
Ananda in the Himalayas
01.2006 - 05.2008
- Provided the Ananda Signature and ESPA treatments to guests
- Managed spa reception
- Performing Ayurvedic and Western treatments
- Advanced training in Thai Massage
- Understand the guest needs and customized the treatments
Education
Diploma - Spa Management
Ananda Spa Institute
Hyderabad, Telangana, India 2010
Bachelors in Commerce - undefined
H.N.B. Garhwal University
Rishikesh 07.2002 - 05.2005
CIBTAC -
Ananda Spa Institute
Hyderabad 08.2010 - 05.2010
Skills
Operational Management
Timeline
SPA MANAGER
The Lalit Jaipur
04.2023 - Current
SPA MANAGER
Pema Wellness Baypark Hotel
05.2022 - 03.2023
SPA MANAGER
The LaLit Golf & Spa Resort
10.2018 - 05.2022
SPA MANAGER
The LaLiT Jaipur
11.2014 - 07.2018
Spa Manager
Chavana Spa by Mandara Spa
08.2013 - 01.2014
Spa Manager
la Terre Spa by l'Occitane Spa at Lebua Resort
01.2013 - 08.2013
Spa Manager
Sheraton Udaipur Palace Resort and Spa
10.2011 - 01.2013
Assistant Spa Manager
The Westin Pune
12.2010 - 04.2011
CIBTAC -
Ananda Spa Institute
08.2010 - 05.2010
Head Spa Therapist
Shanti Maurice
06.2008 - 08.2010
Senior Spa Therapist
Ananda in the Himalayas
01.2006 - 05.2008
Bachelors in Commerce - undefined
H.N.B. Garhwal University
07.2002 - 05.2005
Diploma - Spa Management
Ananda Spa Institute
Similar Profiles
Himanshu PanwarHimanshu Panwar
Cluster Assistant Manager - Talent & Culture at Raffles Jaipur & Fairmont JaipurCluster Assistant Manager - Talent & Culture at Raffles Jaipur & Fairmont Jaipur
Deepak KumarDeepak Kumar
Intern at Proactive Marketing Jaipur In Bhamasha Tchnohub JaipurIntern at Proactive Marketing Jaipur In Bhamasha Tchnohub Jaipur
Priyanka ChopraPriyanka Chopra
Associate Head of Sales at Lalit Suri Hospitality GroupAssociate Head of Sales at Lalit Suri Hospitality Group