SANDEEP SINGH
Shift Supervisor
Amritsar Punjab
Summary
Skilled Assistant Restaurant Manager with 3 plus years of experience as a Restaurant Supervisor, winning attitude and desire to deliver an exceptional dining experience. Focused on serving high expectations and raising service standards. Seeking to advance a professional career in the restaurant industry.
Overview
5
5
years of professional experience
Work History
Restaurant supervisor
THE BOWL RESTAURANT
02.2019 - 02.2024
- Managed the daily function, maintaining the bar inventory including ordering.
- Resolved problems/concerns effectively to the satisfaction of all involved parties.
- Provided prompt, efficient, friendly, and quality service at all times.
- Trained, developed and counseled employees to develop a high performing team.
- Oversaw all 5 food and beverage outlets throughout the hotel. Managed and assisted kitchen staff in producing food for all 5 outlets.
- Monitored restaurant continually; taking appropriate action to ensure food service standards are.
- Assisted co-workers when needed in bartending, room service and food prep.
- Provided prompt, efficient, friendly, and quality service at all times.
- Helped minimized cost by reviewing portions and quality in preparations; ensuring high quality of preparation are meet.
Cashier
Hoppers restaurants
11.2018 - 02.2019
- Provides a positive customer experience with fair, friendly, and courteous service.
- Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.
- Resolves customer issues and answers questions.
- Bags purchases if needed.
- Processes return transactions.
- Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register.
- Enters price changes by referring to price sheets and special sale bulletins.
- Discounts purchases by redeeming coupons.
- Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.
- Verifies credit acceptance by reviewing and recording driver's license number; and operating credit card authorization systems.
Waiter
Lookout Cafe
02.2016 - 07.2016
- Prepare the room and the tables for the service.
- Offer a service of a quality.
- Help to present the menus, daily specials, drinks etc …
- Take orders from customers.
- Serve and serve the dishes. Clear the tables if necessary.
- Check and manage stocks of raw materials.
- Optimize the supply chain if necessary, in particular by signaling the products arriving out of stock.
- Respect the health and safety rules in force at the establishment.
Housekeeper
FURAMA RIVERFRONT HOTEL
12.2014 - 06.2015
- Maintaining common areas neat: sweeping, sorting, washing…
- Learning how to check rooms.
- Making sure that rooms meet hotel standards: tidiness, material available…
- Helping to organize the cleaning service schedule according to the occupancy rate.
- Supervising and helping with other services: luggage, front office, restaurant…
- Welcoming clients.
- Giving advice on visits, tours, touristic places…
- Guiding clients along their journey.
- Answering requests with diplomacy.
Education
10th - undefined
Punjab School Education Board
(10+2) Intermediate - undefined
Punjab School Education Board
Skills
Food quality assessment
Quality control
Basic computer functions
POS system functions
Knowledge of Outlook
Knowledge of Word
Knowledge of Excel
High quality service
Maneuvering in a dining environment
Motivation
Initiative
Time management
Organizational skills
Directing work activities
Planning ahead
Verbal communication
Written communication
Report preparation
Basic math skills
Cash handling
Inventory management
Staff training
Leadership
Motivating staff
Interests
Travelling
Cooking
Music
Covid Vaccination
Fully Vaccinated
Personal Information
- Gender: Male
- Nationality: Indian
Organisational Skills
- Ability to assess food quality and presentation and ensure quality control
- Ability to interpret and perform basic computer and POS system functions. Knowledge of Outlook, Word and Excel
- Demonstrates the desire and ability to provide high quality service to both internal and external customers
- Ability to maneuver between tables and around corners
- Highly motivated, ability to take initiative
- Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead
- Strong verbal and written communication skills - ability to communicate with staff and to prepare written reports
- Basic math skills; ability to accurately total guest checks, account for cash and inventory
- Ability to ensure the highest level of quality in all areas of the operation
- Ability to train, lead and motivate a staff of food professionals
Disclaimer
I sincerely declare that the facts provided in this resume are true and correct to the best of my knowledge.
Timeline
Restaurant supervisor
THE BOWL RESTAURANT
02.2019 - 02.2024
Cashier
Hoppers restaurants
11.2018 - 02.2019
Waiter
Lookout Cafe
02.2016 - 07.2016
Housekeeper
FURAMA RIVERFRONT HOTEL
12.2014 - 06.2015
10th - undefined
Punjab School Education Board
(10+2) Intermediate - undefined
Punjab School Education Board