SANDEEP SINGH
Shift Supervisor
Amritsar Punjab
Summary
Skilled Assistant Restaurant Manager with 3 plus years of experience as a Restaurant Supervisor, winning attitude and desire to deliver an exceptional dining experience. Focused on serving high expectations and raising service standards. Seeking to advance a professional career in the restaurant industry.
Overview
5
5
years of professional experience
Work History
Restaurant supervisor
THE BOWL RESTAURANT
02.2019 - 02.2024
- Managed the daily function, maintaining the bar inventory including ordering.
- Resolved problems/concerns effectively to the satisfaction of all involved parties.
- Provided prompt, efficient, friendly, and quality service at all times.
- Trained, developed and counseled employees to develop a high performing team.
- Oversaw all 5 food and beverage outlets throughout the hotel. Managed and assisted kitchen staff in producing food for all 5 outlets.
- Monitored restaurant continually; taking appropriate action to ensure food service standards are.
- Assisted co-workers when needed in bartending, room service and food prep.
- Provided prompt, efficient, friendly, and quality service at all times.
- Helped minimized cost by reviewing portions and quality in preparations; ensuring high quality of preparation are meet.
Cashier
Hoppers restaurants
11.2018 - 02.2019
- Provides a positive customer experience with fair, friendly, and courteous service.
- Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.
- Resolves customer issues and answers questions.
- Bags purchases if needed.
- Processes return transactions.
- Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register.
- Enters price changes by referring to price sheets and special sale bulletins.
- Discounts purchases by redeeming coupons.
- Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.
- Verifies credit acceptance by reviewing and recording driver's license number; and operating credit card authorization systems.
Waiter
Lookout Cafe
02.2016 - 07.2016
- Prepare the room and the tables for the service.
- Offer a service of a quality.
- Help to present the menus, daily specials, drinks etc …
- Take orders from customers.
- Serve and serve the dishes. Clear the tables if necessary.
- Check and manage stocks of raw materials.
- Optimize the supply chain if necessary, in particular by signaling the products arriving out of stock.
- Respect the health and safety rules in force at the establishment.
Housekeeper
FURAMA RIVERFRONT HOTEL
12.2014 - 06.2015
- Maintaining common areas neat: sweeping, sorting, washing…
- Learning how to check rooms.
- Making sure that rooms meet hotel standards: tidiness, material available…
- Helping to organize the cleaning service schedule according to the occupancy rate.
- Supervising and helping with other services: luggage, front office, restaurant…
- Welcoming clients.
- Giving advice on visits, tours, touristic places…
- Guiding clients along their journey.
- Answering requests with diplomacy.
Education
10th - undefined
Punjab School Education Board
(10+2) Intermediate - undefined
Punjab School Education Board
Skills
Food quality assessment
Interests
Travelling
Cooking
Music
Covid Vaccination
Fully Vaccinated
Personal Information
- Gender: Male
- Nationality: Indian
Organisational Skills
- Ability to assess food quality and presentation and ensure quality control
- Ability to interpret and perform basic computer and POS system functions. Knowledge of Outlook, Word and Excel
- Demonstrates the desire and ability to provide high quality service to both internal and external customers
- Ability to maneuver between tables and around corners
- Highly motivated, ability to take initiative
- Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead
- Strong verbal and written communication skills - ability to communicate with staff and to prepare written reports
- Basic math skills; ability to accurately total guest checks, account for cash and inventory
- Ability to ensure the highest level of quality in all areas of the operation
- Ability to train, lead and motivate a staff of food professionals
Disclaimer
I sincerely declare that the facts provided in this resume are true and correct to the best of my knowledge.
Timeline
Restaurant supervisor
THE BOWL RESTAURANT
02.2019 - 02.2024
Cashier
Hoppers restaurants
11.2018 - 02.2019
Waiter
Lookout Cafe
02.2016 - 07.2016
Housekeeper
FURAMA RIVERFRONT HOTEL
12.2014 - 06.2015
10th - undefined
Punjab School Education Board
(10+2) Intermediate - undefined
Punjab School Education Board
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