Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Offering around 8+ years of industrial experience mainly into Monitoring support. IT service Management, Incident Management,Change Management, Problem Management and Tool Administration.
Administration of CheckMK L2 and L1 monitoring team management.
Acting as an SME for CheckMK and L1 infrastructure operation process.
Addition and Deletion of servers in monitoring. Installing checkmk agents in the host server.
Working with Agent bakery to add new monitoring agents.
Setting of Email/Incident notification for respective towers.
Alerts data extraction for towers as per request.
Join and drive Major incident and P1 calls/share notification with stake holders (as applicable).
Monitoring of scheduled jobs through Control-M.
Initial Trouble shooting issues related to disk space, paging file, CPU and Memory Utilization in both windows and Unix servers.
Work with other technical groups to help resolve backup related issues.
Managed and monitored installed systems for highest level availability.
Handling scheduled jobs through Control-M and VTOM.
Data cleansing and Modification of given accounts using MS Excel.
Procuring the exact location to study the stoichiometry of natural calamity perils.
Make sure results are delivered to the underwriters in time for all NAT CAT Modelling requests.
Shell Scripting
Linux
MS excel
Good communication skill
Good Analytical Skill
CheckMK version 2.0.0p22 (CEE) (Monitoring tool)
BPPM: BMC Proactive Performance Management version 9.6 (Monitoring tool)
HP-OVO: HP Operation Manager for Unix version 09.10.240 (Monitoring tool)
Symantec OPS center (Used for Backup reports)
Net-Backup Administration console (Backup console)
Control-M version 9.0.19 (Job scheduling tool)
VTOM Version 5.35, Version 5.8, Version 5.7 (Job handling tool)
Service-Now (Ticket Handling tool)
ONEITSM (Ticket Handling tool)