Summary
Overview
Work History
Education
Skills
Tools Handled :
Timeline
Generic

Sandeep Srivats

Bengaluru

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Infra Managed Service Sr Analyst

Accenture Solutions Private
01.2020 - Current

Offering around 8+ years of industrial experience mainly into Monitoring support. IT service Management, Incident Management,Change Management, Problem Management and Tool Administration.

Administration of CheckMK L2 and L1 monitoring team management.

Acting as an SME for CheckMK and L1 infrastructure operation process.

Addition and Deletion of servers in monitoring. Installing checkmk agents in the host server.

Working with Agent bakery to add new monitoring agents.

Setting of Email/Incident notification for respective towers.

Alerts data extraction for towers as per request.

Join and drive Major incident and P1 calls/share notification with stake holders (as applicable).




Service Management Analyst

PMR Management & Consulting Pvt. Ltd
10.2016 - 01.2020

Monitoring of scheduled jobs through Control-M.

Initial Trouble shooting issues related to disk space, paging file, CPU and Memory Utilization in both windows and Unix servers.

Work with other technical groups to help resolve backup related issues.

Managed and monitored installed systems for highest level availability.

Handling scheduled jobs through Control-M and VTOM.


Catastrophe Modeling Analyst

AIG
06.2013 - 02.2014

Data cleansing and Modification of given accounts using MS Excel.

Procuring the exact location to study the stoichiometry of natural calamity perils.

Make sure results are delivered to the underwriters in time for all NAT CAT Modelling requests.


Education

Bachelor of Engineering - Construction Technology And Management

Sri Jayachamarajendra College of Engineering
Mysore
05.2013

Skills

Shell Scripting

Linux

MS excel

Good communication skill

Good Analytical Skill

Tools Handled :

CheckMK version 2.0.0p22 (CEE) (Monitoring tool)

BPPM: BMC Proactive Performance Management version 9.6 (Monitoring tool)

HP-OVO: HP Operation Manager for Unix version 09.10.240 (Monitoring tool)

Symantec OPS center (Used for Backup reports)

Net-Backup Administration console (Backup console)

Control-M version 9.0.19 (Job scheduling tool)

VTOM Version 5.35, Version 5.8, Version 5.7 (Job handling tool)

Service-Now (Ticket Handling tool)

ONEITSM (Ticket Handling tool)

Timeline

Infra Managed Service Sr Analyst

Accenture Solutions Private
01.2020 - Current

Service Management Analyst

PMR Management & Consulting Pvt. Ltd
10.2016 - 01.2020

Catastrophe Modeling Analyst

AIG
06.2013 - 02.2014

Bachelor of Engineering - Construction Technology And Management

Sri Jayachamarajendra College of Engineering
Sandeep Srivats