SANDEEP SUMAN
PURNEA
Summary
Passionate Deputy Manager with superb customer service and leadership talents. Adept in investigating and handling customer issues and complaints. Strong skills in budgeting and adhering to performance metrics.
Motivated professional with 14 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
15
15
years of professional experience
Work History
Deputy Manager
Coal India Limited
CHATRA
09.2021 - Current
- Evaluated suppliers to maintain cost controls and improve operations.
- Introduced new methods, practices and systems to reduce turnaround time.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Worked collaboratively with E&M departmental team and served on health and safety committee.
- Supervised and motivated 55 staff employees.
- Conducted 5 audits annually to keep store presentable and functional.
- Working in SAP P&M Module.
Assistant Manager
COAL INDIA LIMITED
RANCHI
03.2013 - 09.2021
- Monitored employee performance and developed improvement plans.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Submitted reports to senior management to aid in business decision-making and planning.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Trained team members in successful strategies to meet operational and sales targets.
- Communicated with managers of other departments to maintain transparency.
- Assisted Manager in interview process of prospective employees and provided feedback.
- Attended monthly sales meetings and reported pertinent information to employees.
- Responded to customer concerns, working with manager to raise customer satisfaction ratings by 75% in 6 years.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Project Engineer
Central Coal Fields Limited
Chatra
08.2014 - 08.2016
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Trained team members in successful strategies to meet operational and sales targets.
- Supported staff development and goal attainment by focusing on skill development and job satisfaction.
- Provided current employees options for additional training opportunities.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Controlled engineering activities to maintain work standards, adhere to timelines and meet quality assurance targets.
- Made recommendations to improve design, construction means and methods and materials based on field or changing conditions.
- Liaised with company executives and project managers to acquire resources to move projects forward.
- Evaluated change order requests in response to out-of-scope work activities and developing field conditions.
- Planned and managed engineering projects and continuous improvement programs to reduce labor and costs.
- Mentored and trained junior engineers in workstation design, fixture design, layout, process, work methods and material handling.
- Prepared for commissioning of Different equipment and systems.
- Assessed qualifications and experience of contractors and prepared RFP packages.
- Recommended process improvements to reduce unnecessary waste
- Monitored and evaluated engineering performance to recommend improvements
Electrical Engineer
KYatnesh Engineering Consultancy
Biratnagar
07.2010 - 03.2013
- K YATNESH ENGINEERING CONSULTANCY, BIRATNAGAR, MORANG, NEPAL.
- Conducted material tests and analysis using Electro - Mechanical equipment and tools.
- Worked closely with engineers, land surveyors and other key stakeholders on different infrastructure projects which also required me to communicate accurate information to course members and years heads.
- Gained managerial as well as technical skills to handle situation and people in my present working area.
- Determined most effective approaches to new projects by reading and analyzing blueprints, drawings and sketches.
- Created, aligned and optimized electrical instrumentation and testing equipment.
- Identified specific cables, connectors, fuses, circuit breakers and other electrical devices required for installation of monitoring systems and weapons detection systems.
- Prepared budgets by estimating materials, labor and construction costs.
- Implemented cutting-edge processes and safety practices to reduce electrical construction hazards.
- Initiated project management knowledge study and subsequently standardized project management practices.
- Performed maintenance procedures and repairs on existing electrical products and systems.
- Performed in-depth electrical acceptance testing of completed hardware.
- Administered both energized and de-energized testing on multi-design change packages.
- Performed maintenance procedures and repairs on existing electrical products and systems
- Proposed electrical product and system modifications to improve quality and efficiency
Education
Master of Advanced Study - Project Management
IIM Rohtak
Rohtak 11-2024
Graduate Certificate - Contract Management
Indian Institute of Material Management
New Delhi 03-2023
Certificate Course - Solar Power Projects
National Power Training Institute
Shivpuri, MPRenewable Energy Engineering & Management -
TERI UNIVERSITY
New DelhiB TECH - Electrical Engineering
Kalyani Government Engineering College
Kalyani, Nadia District, West Bengal, IndiaSkills
- RET screen
- PVsyst
- PVSol
- Cost analysis and savings
- Task delegation
- Operations management
- SAM
- Homer
- Solar Photo Voltaic Projects
- Sustainable Development
- Electric Mobility
- Energy Efficiency
- P>Employee performance evaluations
- P>Cost Control
- P>Staff supervision
- P>Staff Management
- P>Budgeting
- P>Financial Management
- P>Employee scheduling
- P>Project Management
- P>Contract Management
- P>Purchasing and planning
- P>Cost analysis and savings
- P>Process and procedure development
- P>Task delegation
- P>Decision-making capabilities
- P>Business Development
- P>Operations management
Accomplishments
- Seminar on "POWER SCINARIO IN BIHAR".
- E-tendering and project engineer work for more than two years.
- Attended Seminars & Expo in renewable Energy Fields.
- Organized REtopia-19, Smart Grid Accomplishments.
- Certification in Solar Power Projects at NPTI.
- Promoted to Key Holder after only 16 months of employment.
- Collaborated with team of 250 in the development of Asia Largest Project Magadh- Sanghmitra Area.
- Collaborated with team of 55 in the development of Magadh Project.
- Achieved 143% by completing despatch and production with accuracy and efficiency.
Personal Information
Title: Working Person
Contact
PURNEA, India 854301
Education
Kalyani, Nadia District, West Bengal,New Delhi,Shivpuri, MP
Languages
English
Advanced
C1
Timeline
Deputy Manager
Coal India Limited
09.2021 - Current
Project Engineer
Central Coal Fields Limited
08.2014 - 08.2016
Assistant Manager
COAL INDIA LIMITED
03.2013 - 09.2021
Electrical Engineer
KYatnesh Engineering Consultancy
07.2010 - 03.2013
Master of Advanced Study - Project Management
IIM Rohtak
Graduate Certificate - Contract Management
Indian Institute of Material Management
Certificate Course - Solar Power Projects
National Power Training Institute
Renewable Energy Engineering & Management -
TERI UNIVERSITY
B TECH - Electrical Engineering
Kalyani Government Engineering College