Sandeep Yadav
Ghitorni,New Delhi
Summary
I am looking for the challenging job where I can utilize my talent and knowledge; I want to learn from the organization and growth with organization.
Overview
2
2
years of professional experience
Work History
Technical Support Engineer
Quess Corp Limited,Client -Indus Towers Limited -
Gurgaon
02.2023 - Current
- Operated in a 24/7 shift environment, providing alarm monitoring, field support, and voice support.
- Managed six alarm types: LBV, DM, SOB, MF, SD, and SE.
- Prepared reports, including Project, Site Down, Mains Fail, and BCP reports.
- Used Remedy and JIRA for ticket tracking and resolution.
- Delivered first-level technical support for hardware, software, and network issues.
- Delivered technical support and troubleshooting to resolve system issues efficiently.
Education
Senior Secondary -
I A Inter College
01.2014
High School -
M.J.R.P Public School
01.2012
B.Tech. in Electrical Engineering -
United College Of Engineering And Research, DR. A.P.J ABDUL KALAM TECHNICAL UNIVERSITY
DIPLOMA in Electrical Engineering -
Government Polytechnic, B.T.E LUCKNOW
Personal Information
- Father's Name: Dinesh Singh Yadav
- Date of Birth: 09/03/97
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Training
- Vardhan Consulting Engineers, Ltd., 28 Days, Electrical Loss Analysis In Grid Connected Solar PV Project In Noida(U.P) In B.Tech
- Uttar Pradesh Power Corporation Ltd., 30 Days, Summer Training on Electrical Power Transmission and Distribution at UPPCL Department. (B.Tech)
It Skill
• Proficient in SQL and DBMS
• Advanced skills in MS Office (PowerPoint, Excel, Word)
• Completed C.C.C (Course on Computer Concepts) by NIELIT
• Typing speed: 40 WPM in English
Projects
Street Light Module, Diploma Project Automatic Star Delta Starter For Induction Motor, B.Tech Project
Hobbies and Interests
- Learning
- Playing Football
Languages
- Hindi
- English
Disclaimer
I hereby declare that the above written information is true to the best of my knowledge and belief.
Timeline
Technical Support Engineer
Quess Corp Limited,Client -Indus Towers Limited -
02.2023 - Current
Senior Secondary -
I A Inter College
High School -
M.J.R.P Public School
B.Tech. in Electrical Engineering -
United College Of Engineering And Research, DR. A.P.J ABDUL KALAM TECHNICAL UNIVERSITY
DIPLOMA in Electrical Engineering -
Government Polytechnic, B.T.E LUCKNOW
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