Sandeepa N T

• Three-way matching (PO, invoice, GRN) before processing payments.
• Managed the end-to-end Accounts Payable process, including invoice verification, posting, and payment processing.
• Reduced late payment penalties by closely monitoring due dates and managing timely payments.
• Processed vendor invoices and ensured accuracy with purchase orders and supporting documents.
• Maintained good working relationships with vendors and resolved disputes.
• Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
• Processed Travel & Expense (T&E) reports using PeopleSoft BI and Workday software in accordance with company expense policies. Processed Travel & Expense (T&E) reports using Oracle PeopleSoft BI software.
• Processed over 150 to 180 travel and expense (T&E) reports per month.
• Identified and resolved discrepancies in the travel and expenses (T&E) report, preventing potential financial loss.
• Supported month-end closing activities and audit documentation.
• Minimized late fees and interest charges by developing efficient system for tracking payment due dates.
• Enhanced team productivity by training a new executive on accounts payable processes and best practices.
• Provide assistance to the General Ledger Accounting team in the monthly bank reconciliation process by performing checks that all active accounts are reconciled. To check and ensure that the General Ledger and Bank Statements are saved as support documents in PeopleSoft.
• Checked W-9 forms for completeness and accuracy.
• Managed a high volume of invoices, ensuring accurate coding, and prompt approval from relevant departments.
• Resolved complex payment issues through diligent research, clear communication with stakeholders, and timely escalation when needed.
• Performed regular account reconciliations with bank statements to validate the accuracy of financial transactions in accounting records.
• Coordinated with internal teams (procurement, finance, and employees) for invoice and expense clarification.
• Generated AP aging reports and expense reports for management review.
• Managed vendor and internal stakeholder communication via Microsoft Outlook to resolve invoice discrepancies and payment queries in the Accounts Payable process.

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• Handling accounts in Tally ERP 9.
• Preparing GST invoice and E-way bills for daily sales.
• Sundry debtors and creditor ledger reconciliation.
• Preparing contra, payment, purchase, receipt, and sales in Tally.
• Assisted in tax compliance efforts, gathering necessary documents for annual audits and filings.
• Managed and responded to correspondence and inquiries from customers and vendors.
• Handled day-to-day accounting processes to drive financial accuracy.

• Achieved high customer service ratings consistently by maintaining deep understanding of product offerings.
• Investigated and resolved customer inquiries and complaints quickly.
• Monthly reminder to customers regarding maintaining sufficient balance in the account.
• Educated customers about billing, payment processing and support policies and procedures.
• Facilitated team meetings to identify areas for improvement in customer service protocols.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.