SAP Successfactors
Sandeep Dey
Ahmedabad
Summary
Experienced HR professional and leader with a self-directed and confident management style gained from nearly 7 years of experience. Successfully oversees training, documentation, and HR reporting, showcasing excellent problem-solving, conflict management, and project coordination skills. Possesses a solid foundation in HR principles and a genuine passion for supporting employee growth and organizational development. Brings deep understanding of talent acquisition and organizational dynamics, along with strong analytical and problem-solving abilities. Excited to utilize and further develop relationship-building and conflict resolution skills in an HRBP role.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Senior HR Business Partner
Advantmed India LLP
09.2023 - Current
- Managed sensitive employee relations issues, fostering a positive work environment for all staff members.
- Streamlined HR processes for increased efficiency and cost savings.
- Reduced turnover rate by developing comprehensive talent retention programs.
- Collaborated with business leaders to align HR objectives with strategic goals.
- Enhanced employee engagement by implementing innovative HR strategies and initiatives.
- Evaluated HR metrics to identify trends, measure success, and make data-informed decisions about ongoing strategic priorities.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Advised senior management on organizational development and change management initiatives.
HR Executive
Rang Technologies
03.2023 - 08.2023
- Built human resource organization and aligned people and culture with corporate strategic priorities and operations.
- Researched and analyzed human resources trends and best practices and drove corporate policy changes to optimize business performance.
- Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
- Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
HR Manager
Flow Dynamics India Pvt. Ltd.
11.2022 - 02.2023
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Developed focused training programs, leadership pipeline and succession plans.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
Operations Team Leader
Ttec India Customer Solutions
09.2021 - 11.2022
- Managed high workload with consistent record of achieving deadlines and production targets.
- Increased overall efficiency and productivity of team by revamping jobs, schedules and daily assignments.
- Improved team efficiency and productivity by restructuring workflow and managing assignments.
- Set schedules and oversaw daily workflow.
- Planned, executed and controlled assigned projects, ensuring work performed complied with contractual requirements.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Provided team with coaching and direction.
Program Trainer
Ttec India Customer Solutions
01.2021 - 09.2021
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Developed effective training plans based on department needs and objectives.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Client Service Executive
Ttec India Customer Solutions
04.2019 - 01.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Answered product and service questions, suggesting other offerings to attract potential customers.
Employee Relationship Executive
Collabera Services Pvt. Ltd.
11.2017 - 01.2019
- Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
- Processed new hires, transfers and separations.
- Conducted thorough investigations of employee activities to identify and target operational and behavioral discrepancies.
- Developed performance metrics and dashboard interfaces to keep track of internal benchmarking and progress against goals.
Education
Post Graduate Diploma in Management - Human Resource Management
NMIMS
06.2019 - 10.2021
Bachelors of Engineering - Mechanical Engineering
CSVTU
08.2013 - 06.2017
Higher Secondary Certificate - P.C.M. (Physics, Chemistry & Mathematics)
D.A.V. Public School
04.2012 - 04.2013
Secondary School Certificate -
D.A.V. Public School
04.2010 - 04.2011
Skills
Recruitment strategies
Conducting employee surveys
Exit interviews
Data analytics
HR analytics
Onboarding programs
Global HR experience
Employee retention
Internal communications
Employee surveys
Leadership coaching
Employee engagement
Accomplishments
- Supervised team of 15 staff members.
Certification
Digital Marketing and SEO, Weltech Institute, 2018
Education
Jamul, Chhattisgarh,Jamul, Chhattisgarh,Durg, Chhattisgarh,Mumbai
Languages
Good,3,Excellent,5,Excellent,5,Excellent,5
Contact
Ahmedabad, India 380051
Software
Darwin Box HRMS
Microsoft Office
Survey Monkey
Timeline
Senior HR Business Partner
Advantmed India LLP
09.2023 - Current
HR Executive
Rang Technologies
03.2023 - 08.2023
HR Manager
Flow Dynamics India Pvt. Ltd.
11.2022 - 02.2023
Operations Team Leader
Ttec India Customer Solutions
09.2021 - 11.2022
Program Trainer
Ttec India Customer Solutions
01.2021 - 09.2021
Post Graduate Diploma in Management - Human Resource Management
NMIMS
06.2019 - 10.2021
Client Service Executive
Ttec India Customer Solutions
04.2019 - 01.2021
Employee Relationship Executive
Collabera Services Pvt. Ltd.
11.2017 - 01.2019
Bachelors of Engineering - Mechanical Engineering
CSVTU
08.2013 - 06.2017
Higher Secondary Certificate - P.C.M. (Physics, Chemistry & Mathematics)
D.A.V. Public School
04.2012 - 04.2013
Secondary School Certificate -
D.A.V. Public School
04.2010 - 04.2011
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