Summary
Overview
Work History
Education
Timeline
Generic

Sandeep Shivanand

Director, Professional Services
Bangalore,Karnataka

Summary

  • Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
  • Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

16
16
years of professional experience
4
4
years of post-secondary education

Work History

Director

Q2 Software
10.2019 - Current
  • Worked closely with organizational leadership to guide operational strategy.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Leading and Managing Professional Services India Organization, wherein am responsible for delivery and quality of customer implementations across APAC, EMEA and North America.
  • Successfully partnered with regional teams across APAC, EMEA and North America to deliver product implementations with a 85:15(India: Regional) split
  • Driven Innovation and efficiencies targeting reduced time to market, thereby impacting in reduced costs across implementations.
  • Partnered with Regional peers to manage P&L expectations across delivery
  • Managed partner resources to drive efficiency and reduce operational costs over a period.
  • Managed cross-functional organization and streamlined operational model to deliver implementations at reduced costs and improved quality.
  • Introduced processes with customer success managers to proactively monitor health of delivered implementations and suggest precautionary course corrections.
  • Partnered with Product and Engineering to share feedback across implementations, thereby enabling address product gaps and improvements.
  • Created a Centre of Excellence within streams from India PS, targeting continuous improvement in process, implementations, and up-skilling of the organization.

Engineering Manager

Nokia Networks and Solutions India Pvt Ltd
12.2018 - 10.2019
  • Evaluated project requirements to identify and mitigate risks.
  • Checked design compliance with product specifications and standards requirements.
  • Responsible for product development and support across various customers.
  • Planning of Roadmap and deliverables across multiple lines of Business.

Senior Manager

Fidelity Investments
Bangalore
04.2011 - 12.2018
  • Provided strong leadership to enhance team productivity and morale.
  • Played the role of a Global Delivery Lead, leading and managing delivery and quality across multiple scrum teams.
  • Planning of Roadmap and deliverables across multiple lines of Business.

Senior Software Engineer

Wipro Technologies
Bangalore
10.2007 - 04.2011
  • Led software development initiative as primary point-of-contact for development.
  • Worked with project managers, developers, quality assurance and customers to resolve technical issues.
  • Checked client code for bugs and weaknesses using approved troubleshooting methods.
  • Trained and mentored junior developers and engineers, teaching skills in Java/J2EE and working to improve overall team performance.
  • Provided technical support using knowledge of complex technology to solve problems and support new projects.
  • Demonstrated experience and good hands-on programming experience in Java and J2EE technologies.

Software Developer

Echrome Embedded Services Pvt Ltd
Bangalore
  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
  • Documented technical workflows and knowledge to educate newly hired employees.
  • Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.

Education

Bachelor of Engineering - Information science

Sri Venkateshwara College of Engineering Affiliated To VTU
Bangalore
06.2001 - 06.2005

Timeline

Director

Q2 Software
10.2019 - Current

Engineering Manager

Nokia Networks and Solutions India Pvt Ltd
12.2018 - 10.2019

Senior Manager

Fidelity Investments
04.2011 - 12.2018

Senior Software Engineer

Wipro Technologies
10.2007 - 04.2011

Bachelor of Engineering - Information science

Sri Venkateshwara College of Engineering Affiliated To VTU
06.2001 - 06.2005

Software Developer

Echrome Embedded Services Pvt Ltd

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Sandeep ShivanandDirector, Professional Services