O 365, Ms Office , Adobe , SAP, relevant to all releted application
Hi, I’m
Sandeep Kondaji Rahane
Aurangabad
Summary
Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Expert Software and Software user. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues. Results-oriented Desktop Support Engineer with Number+ years of experience providing quality and professional installation, configuration and support of desktop and laptop computers, personal and network printers and applications. Strong knowledge of TCP and IP and well-versed in Windows 10 Pro, macOS and Active Directory.
Overview
10
years of professional experience
5
years of post-secondary education
3
Languages
1
Birth date: 20-01-1990
Work History
Goodyear S.A. Tyre P. Ltd
Expert Global Solution Desktop Support Engineer
2023.06 - 2024.02 (8 education.months_Label)
CMS IT Services
Desktop Support Engineer
2020.11 - 2023.05 (2 education.years_Label & 6 education.months_Label)
Job overview
- Endurance Systems as desktop Support
- Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
AGS Transact Technologies Ltd, Pimpri Chinchwad
Desktop Support Engineer
2018.07 - 2020.03 (1 education.year_Label & 8 education.months_Label)
NCR CORPORATION
ATM Service Engineer
2015.02 - 2018.06 (3 education.years_Label & 4 education.months_Label)
Hitachi Systems India Pvt. Ltd. (Cosmo Films P.ltd)
Desktop Support Engineer
2024.02 - Current (2 education.years_Label & 9 education.months_Label)
Job overview
- Improved system security by implementing robust antivirus solutions and firewalls.
- Performed data backups regularly to safeguard critical information against loss or corruption due to system failures or security breaches.
Education
RSIM CollegeAurangabad
MBA from Production
2010.06 - 2012.12 (2 education.years_Label & 6 education.months_Label)
University Overview
GPA: 65.00%
MIT B.A.M.U.Aurangabad
Bachelor of Computer Application from Percentage 63%
2008.06 - 2010.11 (2 education.years_Label & 5 education.months_Label)
Aurangabad Divisional boardMaharashtra
HSC from Commerce
University Overview
GPA: 50.26%
Skills
Desktop support
Network Releted issues
Application installations
Troubleshoot
Problem-Solving
Customer service expert
Software
Interests
Listing and watching motivational speakers
Playing chess
Travelling
Timeline
Desktop Support Engineer
Hitachi Systems India Pvt. Ltd. (Cosmo Films P.ltd)
2024.02 - Current (2 education.years_Label & 9 education.months_Label)
Expert Global Solution Desktop Support Engineer
Goodyear S.A. Tyre P. Ltd
2023.06 - 2024.02 (8 education.months_Label)
Desktop Support Engineer
CMS IT Services
2020.11 - 2023.05 (2 education.years_Label & 6 education.months_Label)
Desktop Support Engineer
AGS Transact Technologies Ltd, Pimpri Chinchwad
2018.07 - 2020.03 (1 education.year_Label & 8 education.months_Label)
ATM Service Engineer
NCR CORPORATION
2015.02 - 2018.06 (3 education.years_Label & 4 education.months_Label)
RSIM College
MBA from Production
2010.06 - 2012.12 (2 education.years_Label & 6 education.months_Label)
MIT B.A.M.U.
Bachelor of Computer Application from Percentage 63%
2008.06 - 2010.11 (2 education.years_Label & 5 education.months_Label)
Aurangabad Divisional board
HSC from Commerce
Languages
English
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
Marathi
Advanced (C1)
Skills
Desktop support