Summary
Overview
Work History
Education
Accomplishments
Skills
Timeline
Volunteer

SANDEEP KUMAR DUBEY

Product Manager / Unsecured & Secured Loans
Bengaluru,KA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.


Overview

7
7
years of professional experience

Work History

PROGRAM MANAGER

TVS Credit Services
Bengaluru, India
11.2023 - Current
  • Ensured compliance with industry regulations and standards, mitigating risks associated with potential violations and demonstrating a commitment to ethical business practices.
  • Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
  • Established clear communication channels between departments involved in product development; promoting collaboration that resulted in better products being developed.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Presented at industry conferences as a subject matter expert, raising brand awareness while networking with key stakeholders in the sector
  • Identified program obstacles and communicated possible impacts to team.
  • Interacted with customers and clients to identify business needs and requirements.
  • Implemented innovative marketing strategies for better brand recognition and increased community engagement.
  • Developed strategic plans to enhance the growth and success of nationwide initiatives.
  • Built teams to address project goals and objectives for multiple projects.
  • Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
  • Defined clear targets and objectives and communicated to other team members.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Increased product adoption by identifying customer needs and developing innovative product features.
  • Increased overall sales performance by implementing strategic account management plans.
  • Contributed to strategic planning efforts designed to inform the ongoing growth.
  • Implemented innovative marketing strategies for better brand recognition and increased community engagement.
  • Developed strategic plans to enhance the growth and success of nationwide initiatives.
  • Improved overall program efficiency by streamlining processes and implementing new organizational strategies.
  • Facilitated stakeholder meetings to discuss progress updates, address concerns, and establish shared goals moving forward.
  • Oversaw daily operations, ensuring smooth functioning across all departments within the organization.
  • Maintained consistent reporting standards across regional offices, allowing for accurate tracking of progress toward national objectives.
  • Organized training sessions for capacity building, improving staff skillsets and enhancing overall performance levels.
  • Conducted regular performance reviews to identify areas of improvement and facilitate employee growth.
  • Managed cross-functional teams for effective collaboration and successful project completion.
  • Entered data, generated reports, and produced tracking documents.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Optimized pricing strategies to drive revenue growth while maintaining customer value perception.
  • Established successful go-to-market plans for multiple products, ensuring smooth launches and maximum adoption rates.
  • Enhanced product functionality by collaborating with cross-functional teams and gathering user feedback.
  • Identified new market opportunities by conducting thorough competitor analysis and industry research.
  • Mentored junior staff members on best practices in product management to enhance overall team performance.
  • Developed detailed product roadmaps, prioritizing features based on user needs and business goals.
  • Led successful product pivots, adapting to market changes and maximizing the company''s ability to capitalize on new opportunities.
  • Coordinated closely with sales teams to develop effective marketing materials showcasing product benefits for potential clients.
  • Managed a team of product managers, fostering innovation and creativity in product design and execution.
  • Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
  • Conducted market research to identify new opportunities and target markets.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.

PRODUCT MANAGER

Bajaj Finserv Corporate Office
PUNE
12.2022 - 10.2023
  • Launched successful products by conducting thorough market research and identifying customer needs.
  • Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
  • Coordinated project planning and execution with team members and team leads.
  • Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.
  • Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
  • Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
  • Maintained positive vendor relations to build strong partnerships.
  • Reviewed new opportunities to drive business strategy at planning sessions.
  • Developed comprehensive go-to-market strategies, ensuring successful product launches and brand positioning.
  • Established criteria for each milestone within product roadmap as means to measure developmental progress.
  • Led cross-functional teams to deliver high-quality products on time and within budget constraints.
  • Improved product lifecycle management, streamlining processes from concept to launch.
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Devised content strategy to effectively engage target audiences.

DIGITAL PRODUCT MANAGER

Bajaj Finserv Corporate Office
PUNE
09.2021 - 12.2022
  • Collaborated with stakeholders to define product requirements, ensuring alignment with business objectives.
  • Collaborated with UX (User Experience) team to incorporate customer feedback and User Acceptance Test (UAT) into future patches and iterations.
  • Defined solution requirements to convert strategic ideas into actionable workflows
  • Championed macro view approach to developing products, focusing on multi-disciplinary brainstorming and inter-team meetings to eliminate redundancies and dependencies.
  • Leveraged data-driven insights to optimize workflows and improve overall project efficiency.
  • Facilitated collaboration among team members through regular meetings, status updates, and open communication channels.

Territory Sales Manager

Mrf Tyres
Prayagraj, India
09.2019 - 08.2021
  • Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
  • Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
  • Targeted prospects in other territories through careful research of competitor products, services, and trends.
  • Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
  • Conducted regular product training sessions for distribution partners, ensuring their ability to effectively sell products to end customers.
  • Organized trade shows and events within the territory to showcase company products, generating leads and increasing brand exposure.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Management Trainee

Yaantra
Kolkata, India
04.2018 - 07.2018
  • Gained knowledge of company policies, protocols and processes.
  • Developed problem-solving abilities through hands-on experience with real-life business scenarios.
  • Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
  • Used company reports to analyze sales, gross profit and inventory activities.
  • Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
  • Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.

Education

MBA - Marketing

ARMY INSTITUE OF MANAGEMENT
07-2019

Bachelor of Science - Chemistry & Zoology

UNIVERSITY OF ALLAHABAD
06-2017

Accomplishments

  • Rewards and Recognition with HERO Award Dec 2022 & July 2023
  • Led Team of 500+ Off Roll team members.
  • Part of International trip in April'24.

Skills

Problem-solving

Project management

Detail-oriented

Strategic planning

Timeline

PROGRAM MANAGER

TVS Credit Services
11.2023 - Current

PRODUCT MANAGER

Bajaj Finserv Corporate Office
12.2022 - 10.2023

DIGITAL PRODUCT MANAGER

Bajaj Finserv Corporate Office
09.2021 - 12.2022

Territory Sales Manager

Mrf Tyres
09.2019 - 08.2021

Management Trainee

Yaantra
04.2018 - 07.2018

MBA - Marketing

ARMY INSTITUE OF MANAGEMENT

Bachelor of Science - Chemistry & Zoology

UNIVERSITY OF ALLAHABAD

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SANDEEP KUMAR DUBEYProduct Manager / Unsecured & Secured Loans