Senior Project Manager with 13 years of experience in Testing, Migration, DevOps, and Release Management, specializing in managing and delivering complex projects. Strong focus on data migration and OSS/BSS implementations consistently drives successful outcomes. Extensive experience in planning and executing comprehensive testing and migration strategies ensures smooth transitions and minimal disruptions through proficient implementation of DevOps practices and effective management of software releases. Skilled in ServiceNow (ITSM and CMDB), Salesforce, Ericsson BSCS, and Kenan Billing System, providing tailored solutions that meet both technical and business needs. Led multiple ServiceNow projects, contributing to significant digital transformation initiatives and enhancing organizational efficiency. Excels in governing programs and managing stakeholder relationships, ensuring clear communication and alignment across all project phases. Proven track record of successfully leading teams of 20+ members, overseeing the complete software lifecycle from initial planning to execution and delivery. Problem-solving skills enable assessment of issues and provision of effective solutions for project success and client satisfaction. Depth of knowledge and hands-on experience make a valuable asset in driving projects to successful completion, fostering innovation, and achieving business objectives.
As a Delivery Manager, Project Manager, Data Migration Consultant, My Roles & Responsibilities involves
Delivery Management: Ensuring projects are delivered on time and within scope.
Project Cost Management: Managing and tracking project costs.
Handling & Tracking Invoicing: Managing and tracking invoices.
Preparing Impact Assessments/Estimations: Evaluating and estimating the effects of changes.
E2E Migration Solutioning and Fall Out Handling: Managing the entire migration process from legacy systems to new platforms, including handling any issues that arise.
Release & Environment Management: Overseeing software releases and managing different environments.
Test Management: Coordinating and managing testing activities.
Handling Governance Calls: Conducting internal and external meetings to ensure compliance and address concerns.
Test Coordination: Allocating tasks, managing teams, and handling vendors.
Supporting Business Users: Assisting with data verification and defining end-to-end workflows.
Migration Execution: Implementing migrations, including provisioning in IT stacks and networks.
Migration Fallouts SOP Definitions: Defining standard operating procedures for handling migration issues in production.
As a Test Lead/Architect high level Roles & Responsibilities during tenure are
Impact Assessments/Estimations: Evaluating and estimating the effects of changes.
Publishing Reports: Creating and sharing Daily Status Reports (DSR) and Weekly Status Reports (WSR).
Test Coordination: Managing test allocations, teams, and vendors.
Requirement Walkthrough: Reviewing requirements and designing test cases.
Test Execution & Automation: Running tests and supporting automated regression tests.
Organizing Calls: Setting up defect, checkpoint, entry, and exit calls.
Testing Phases Support: Supporting System Testing (ST), System Integration Testing (SIT), User Acceptance Testing (UAT), pre-production, production, and warranty phases
As Technical Lead Roles & Responsibilities during tenure are
Jenkins Pipeline Development: Creating and managing Jenkins pipelines.
OpenShift Deployments: Deploying applications on OpenShift.
Service Creation & Environment Readiness: Setting up new services and preparing environments.
Impact Assessments/Estimations: Evaluating and estimating the effects of changes, including RAID (Risks, Assumptions, Issues, Dependencies).
Test Approach Preparation: Developing and sharing test strategies with clients.
Publishing Reports: Creating and sharing Daily, Weekly, and Monthly Status Reports (DSR, WSR, MSR) with metrics.
Test Coordination & Review: Managing test tasks, teams, and client interactions. Reviewing test cases and Test execution activities
Organizing Calls: Setting up defect, checkpoint, entry, and exit calls.
Testing Phases Support: Supporting all testing phases, including System Integration Testing (SIT), User Acceptance Testing (UAT), pre-production, production, and warranty support.
As a Test Consultant Roles & Responsibilities during tenure are
Understanding Requirements: Clarifying business requirements and documenting them.
Test Preparation: Creating test scenarios, scripts, and cases.
Test Case Review: Reviewing test cases.
Test Data Preparation: Preparing data for testing.
Test Execution: Running tests.
Defect Management: Logging defects, tracking metrics, and conducting review meetings.
User Support: Assisting business users.
Refinement Sessions: Participating in user story refinement sessions.
Gap Analysis: Conducting periodic gap analysis of BSA documents.
User Story Walkthrough: Explaining user stories to business and peers.
Test Case Review: Reviewing test scenarios, scripts, and cases.
Run Plan Preparation: Preparing the run plan.
Test Execution: Executing tests.
Defect Management: Managing defects and running triage calls.
Sign-Offs: Obtaining sign-off for test conditions and user stories.
War Room Support: Providing support during critical phases.
Test Management Reporting: Reporting on test management activities.
As a Software Test Engineer Roles & Responsibilities during tenure
Rating and Billing Execution: Testing for mobile post-paid customers.
Order Management Testing: Executing test cases in SIEBEL e-communications 8.1.
Order Fulfillment Testing: Executing test cases in Oracle OSM.
Middleware Testing: Testing interfaces in TIBCO.
Mobile Roaming Testing: Executing tests using TAP3 editor.
BSCS Handlers Testing: Experience with DIH, FIH, PRIH, RIH, CCH, EOH, RLH, FOH.
Test Design: Preparing SIT, IIT, and UAT for various modules (Rating and Billing, Products and Services, Order Management, Customer Care, Point of Sale).
Requirement Clarification: Understanding project requirements and preparing clarification documents.
Business Coordination: Working with the business team for clarifications.
Liabilities and Payment Testing: Designing and executing tests.
Execution Planning: Preparing execution plans based on schedules.
Sign-Offs: Obtaining sign-off for test conditions.
Defect Management: Validating, tracking, and managing defects.
End-to-End Testing: Involved in the entire testing process.
Delivery Management