SANDEEP KUMAR KALAL
Supervisor
Banswara
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
11
11
years of professional experience
1
1
Language
Work History
Supervisor
Thabt Gulf Digital Solution
Kuwait
10.2021 - Current
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Tracked and prepared quarterly reports to present to leadership.
Sr. Sales Associate
Xcite by Alghanim
04.2017 - 07.2021
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Reported sales data to upper management for review.
- Monitored sales team performance and provided constructive feedback.
- Provided exceptional customer service to foster client loyalty and satisfaction.
Showroom Incharge
Al Babtain Group Co
08.2014 - 03.2017
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Adhered to social distancing protocols and wore mask or face shield.
- Worked flexible hours across night, weekend and holiday shifts.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Sales Associate, Cashier
Nasser Sport Center
12.2010 - 07.2014
- Answered questions about store policies and addressed customer concerns.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers complete purchases, locate items and join reward programs.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Senior -
High Secondary School
B.A.(Bachelor of Arts - undefined
MLS University
Diploma - Computer Hardware & Networking
St. Angelo’s Computer Education Andheri
Skills
Date of Expiry5 March 2029I hereby certify that the above information is true and correct the best of my knowledge
Timeline
Supervisor
Thabt Gulf Digital Solution
10.2021 - Current
Sr. Sales Associate
Xcite by Alghanim
04.2017 - 07.2021
Showroom Incharge
Al Babtain Group Co
08.2014 - 03.2017
Sales Associate, Cashier
Nasser Sport Center
12.2010 - 07.2014
Senior -
High Secondary School
B.A.(Bachelor of Arts - undefined
MLS University
Diploma - Computer Hardware & Networking
St. Angelo’s Computer Education Andheri