Reading and watching News to remain updated
Sandeep Kumar Rana
WAREHOUSE SUPERVISOR
New Delhi
Summary
MBA in International Business and Supply Chain Management with rich experience in Air Cargo and Warehousing Operations of 12+ years.
I am an optimistic person, a logical thinker and have the enthusiasm and motivation to succeed. 12 years of experiance in this organization have nurtured me as a Team Player, Resourceful and positive thinker. A degree in business management have instilled in me an immense potential for discipline, group work, leadership quality and analytical reasoning.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
Work History
Senior Cargo officer
Celebi Delhi Cargo Terminal Management India Pvt Ltd.
2014.01 - Current
- Managing Import HELPDESK for sorting out the problems in liason with Trade partners.
- Monitoring of De palletization process.
- Coordinating with Customs / Preventive Dept / Airline / Importer and other sections for smooth and speedy operation management
- Maintaining all the MIS reports for the import functions.
- Identified issues, analyzed information and provided solutions to problems.
- Drove operational improvements which resulted in savings and improved profit margins.
- Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing and delivery.
- Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
- Maintained strong vendor connections by managing specific shipment or paperwork concerns.
- Redesigned warehouse processes to accommodate new equipment, maximize space utilization and optimize processes.
- Completed timely and accurate daily logs to keep internal reporting accurate and track goods movements.
- Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
Cargo officer
Celebi Delhi Cargo Terminal Management India Pvt Ltd.
2012.04 - 2014.04
- Audited import documents and provided segregation of goods as per sensitivity of cargo.
- Supported cargo mobility and contingency operation programs.
- Led warehouse improvement initiatives to advance operational efficiencies.
- Checked import and transhipment documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Resolved problems, improved operations and provided exceptional service.
- Delivered services to customer within specific SLA timeframes.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Customer service executive
Celebi Delhi Cargo Terminal Management India Pvt. Ltd
2010.08 - 2012.04
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email or online chat.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Assistant Supervisor
CAPL, MIS
2009.04 - 2010.08
- Closely worked with International network with regard to delivery commitment and win positive customer experience
- Deal and troubleshoot import irregularities in support of custom and AAI (now CELEBI)
- Managed Import flight checking and loading for export cargo shipments
- Handled Valuable, Dangerous goods, sensitive and HEA cargo shipments
Education
MBA - International Business
Annamalai University
New Delhi 2007.04 - 2010.05
Bachelor of Arts -
Sri Venkateswara College, Delhi University
New Delhi 2004.05 - 2007.04
Skills
WAREHOUSE MANAGEMENT
Accomplishments
· Managed Ericsson India shipments in during their Plant operation in Jaipur in 2011.
· Deliveries of India’s first Formula One racing shipments in Sep-Oct. 2011.
· Special appreciation for managing the operation when operation was halted due to fire Incident at the terminal from Mr Murat Bas, Director, CDCTMIPL.
· Lead the flight segregation office and recorded highest single day tonnage of 900 tons.
· Lead the team of International Baggage section and restored operations at newly functional warehouse after renovation.
· Core member of implementation team of new software Cargocel to manage the warehouse operations.
· Winner of Kaizen of the Month on 02 occasions by providing process improvement ideas.
Certification
Dangerous good CAT 8 from IATA
Interests
Travelling new places and meeting people
Exercise and work out in Gym
Timeline
Senior Cargo officer
Celebi Delhi Cargo Terminal Management India Pvt Ltd.
2014.01 - Current
Cargo officer
Celebi Delhi Cargo Terminal Management India Pvt Ltd.
2012.04 - 2014.04
Customer service executive
Celebi Delhi Cargo Terminal Management India Pvt. Ltd
2010.08 - 2012.04
Assistant Supervisor
CAPL, MIS
2009.04 - 2010.08
MBA - International Business
Annamalai University
2007.04 - 2010.05
Bachelor of Arts -
Sri Venkateswara College, Delhi University
2004.05 - 2007.04
Dangerous good CAT 8 from IATA
Live Animal Handling Regulation from IATA
Safety Management System SMS from Celebi E School
ULD Management from Celebi E School
Perishable Cargo from Celebi E School
Similar Profiles
Ankita SaxenaAnkita Saxena
Manager - Commercial at Celebi Delhi Cargo Terminal Management India Pvt. Ltd.Manager - Commercial at Celebi Delhi Cargo Terminal Management India Pvt. Ltd.
Hemant BhatiaHemant Bhatia
Security Officer Supervisor at Celebi Delhi Cargo Terminal Management India Pvt.LtdSecurity Officer Supervisor at Celebi Delhi Cargo Terminal Management India Pvt.Ltd
ABRARULLAH SHERIFF UABRARULLAH SHERIFF U
Executive at SYNERGY CARGO MANAGEMENT INDIA PVT LTDExecutive at SYNERGY CARGO MANAGEMENT INDIA PVT LTD