Sandeep kumar Vaishya
Lead IT
Mumbai
Summary
Insightful Information Technology Manager with 17 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
5
5
Languages
Work History
Lead IT
Aimtron Electronics Limited
03.2018 - Current
- Interviewed candidates using different interview methods and approaches.
- Coordinated with IT team leaders to forecast hiring needs and department goals.
- Sourced and selected applicants for technical positions within company.
- Onboarded new hires and set up training.
- Oversaw IT department operations and training.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Coordinated technical training and personal development classes for staff members.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Created and terminated user's accounts from start to finish in business applications.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Assisted in development of long-term strategies to grow department and resources.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Guided organizational technology strategy and roadmaps.
- Oversaw daily performance of computer systems and immediately responded to critical issues to keep network up and running.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Customized and repaired technology based on staff requests.
- Coordinated secure system access of users to various department systems and platforms.
- Managed life cycle replacement of hardware and software.
- Liaised with other departments to minimize network interruptions and possible downtimes.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Wrote strategic business plans outlining need for departmental information technology resources.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Implemented and maintained technology and software budget.
- Oversaw development and implementation of improvements to support network operations.
System Administrator
Gametion Technologies
02.2017 - 03.2018
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Worked with users to determine areas of technology in need of improved usability.
- Managed onboarding and offboarding of employees.
- Completed reports detailing network and systems performance and downtime issues.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Introduced management tools to create and manage virtual server computing environment.
- Implemented corrective plans of action for network availability and latency.
- Monitored temperature and power draw to immediately detect faults and failures.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Implemented and maintained virtual private networks.
- Installed and configured network printers and other peripheral devices.
- Performed network security design and integration duties.
- Designed and evaluated WAN and LAN connectivity technologies.
- Monitored networks and network devices to resolve technical problems quickly.
IT Manager
S D Diamond LLP
01.2013 - 12.2016
- Oversaw IT department operations and training.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Oversaw development and implementation of improvements to support network operations.
- Implemented and maintained technology and software budget.
- Communicated regularly with customers concerning data exchange and technology integration.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Wrote strategic business plans outlining need for departmental information technology resources.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Liaised with other departments to minimize network interruptions and possible downtimes.
- Managed life cycle replacement of hardware and software.
- Coordinated secure system access of users to various department systems and platforms.
- Customized and repaired technology based on staff requests.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Guided organizational technology strategy and roadmaps.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Assisted in development of long-term strategies to grow department and resources.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Created and terminated user's accounts from start to finish in business applications.
- Coordinated technical training and personal development classes for staff members.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
Assistant Manager - IT
Shree Gopinathji Agencies Chevrolet
10.2009 - 12.2012
- Coordinated secure system access of users to various department systems and platforms.
- Managed life cycle replacement of hardware and software.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Liaised with other departments to minimize network interruptions and possible downtimes.
- Implemented and maintained technology and software budget.
- Skilled at working independently and collaboratively in a team environment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Gained strong leadership skills by managing projects from start to finish.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
IT Executive
Ameya Dyechem Pvt Ltd
01.2008 - 10.2009
- Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
- Configured and implemented IT initiatives to produce measurable business value.
- Determined best methods for IT to support key business objectives.
- Supervised multi-functional teams of technology professionals, coders and support experts.
- Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
- Reported monthly to senior executive team on budget, in-flight initiatives and upcoming projects.
- Built IT infrastructure to support key business strategies and evolving processes.
- Resolved workflow issues to optimize team productivity and improve delivery times.
- Aligned IT solutions and deliverables with company strategic vision.
Education
AWS Cloud Services -
01.2019 - 07.2019
CCNA Security -
01.2017 - 05.2017
CCNA - CCNA R&S
10.2016 - 02.2017
Bachelor of Computer Applications -
05.2009 - 06.2012
Diploma in Computer Hardware & Network -
05.2002 - 04.2005
High School Diploma -
05.2000 - 04.2001
Skills
Performance Metrics Analysis
Data-Driven Decision-Making
Applicant Tracking Systems
Recruitment and Retention Strategies
Candidate Screening
Networking
Records Maintenance
Onboarding
Records Management
Technical Knowledge
Team Collaboration
Information Confidentiality
Risk Mitigation Planning
Documentation Management
Documentation and Reporting
Cybersecurity Best Practices
IT Risk Management
Information Security
Virtualization
Technical Troubleshooting
Quality Assurance
Change Management
Enterprise Architecture
Network Administration
Operating System Management
Application Support
Team Development
Disaster Recovery
Supervision and Leadership
Multitasking
Microsoft Office
Timeline
Collabera TACT - AWS Cloud Services,
01.2019 - 07.2019
Lead IT - Aimtron Electronics Limited
03.2018 - Current
System Administrator - Gametion Technologies
02.2017 - 03.2018
IIHT - CCNA Security,
01.2017 - 05.2017
Cisco - CCNA, CCNA R&S
10.2016 - 02.2017
IT Manager - S D Diamond LLP
01.2013 - 12.2016
Assistant Manager - IT - Shree Gopinathji Agencies Chevrolet
10.2009 - 12.2012
EIILM University - Bachelor of Computer Applications,
05.2009 - 06.2012
IT Executive - Ameya Dyechem Pvt Ltd
01.2008 - 10.2009
Jetking - Diploma in Computer Hardware & Network,
05.2002 - 04.2005
GSSEB - High School Diploma,
05.2000 - 04.2001