Dedicated Associate with experience working in fast-paced environments with diverse groups of individuals.
Overview
5
years of professional experience
Work History
ICICI LOMBARD GIC PRIVATE LTD
Customer Service Manager
03.2024 - 09.2024
Job overview
Conduct regular hospital visits and case investigation.
Billing negotiation with network and non-network hospitals.
Customer interaction and address the issues at a cashless level.
FALCK INDIA PRIVATE LTD
FIELD CARE ASSOCIATE
12.2023 - 02.2024
Job overview
Conducted regular hospital visits and interact with clients to address the issues.
MEDICOVER HOSPITALS
ASSOCIATE
07.2019 - 04.2023
Job overview
Out Patient and inpatient Billing.
Collecting Feedback From Patients(Manual and Google Reviews)
Co-ordinates with all levels of hospital and medical staff, including doctors, specialists, and nurses, to ensure healthcare needs were being addressed.
Education
APOLLO INSTITUTE OF HEALTHCARE MANAGEMENT
MBA(HHCM) from HEALTHCARE
2019
University Overview
A Project on Patient discharge process flow in multi specialty hospital
Dissertation in Equipment utilization and maintenance in critical care