Summary
Overview
Work History
Education
Languages
Timeline
Generic

SANDEEP SINGH

Village:- Manela , District:- Fatehgarh Sahib, Punjab

Summary

Resourceful professional in hospitality management known for high productivity and efficient task completion. Possess specialized skills in guest relations, event coordination, and problem-solving. Excel in communication, adaptability, and time management, ensuring smooth operations and superior guest satisfaction.

Overview

9
9
years of professional experience

Work History

Concierge Officer

HOTEL SHIVALIK VIEW
NAYA GAON, MOHALI
08.2024 - Current
  • Managed guest complaints promptly and efficiently while maintaining a high level of customer service.
  • Conducted daily walkthroughs of the property to ensure cleanliness standards were met.
  • Performed administrative tasks such as filing paperwork and processing invoices.
  • Ensured all safety protocols were followed at all times on property grounds.

Security Guard

SKILL FORCE SECURITY SERVICES
ABU DHABI
07.2018 - 08.2024
  • Administered first aid when necessary in accordance with training guidelines.
  • Enforced safety regulations and monitored access control points.
  • Interacted with law enforcement officials to report incidents or violations of laws and regulations.
  • Provided customer service assistance to staff and visitors in a professional manner.

Concierge Representative

HOTEL GALAXY VIEW
ZIRAKPUR
08.2016 - 03.2018
  • Managed the check-in process for arriving guests including verifying identification and credit card information.
  • Provided directions and maps of local areas when requested by guests.
  • Assisted in coordinating special requests from VIP guests.
  • Monitored the front desk area for potential safety concerns or customer service issues.

Education

Master of Arts -

PANJAB UNIVERSITY, CHANDIGARH
CHANDIGARH, INDIA
05-2016

Bachelor of Arts -

CORDIA COLLEGE SANGHOL
FATEHGARH SAHIB, PUNJAB,INDIA
06-2012

Languages

Punjabi
First Language
English
Advanced (C1)
C1
Arabic
Elementary (A2)
A2

Timeline

Concierge Officer

HOTEL SHIVALIK VIEW
08.2024 - Current

Security Guard

SKILL FORCE SECURITY SERVICES
07.2018 - 08.2024

Concierge Representative

HOTEL GALAXY VIEW
08.2016 - 03.2018

Master of Arts -

PANJAB UNIVERSITY, CHANDIGARH

Bachelor of Arts -

CORDIA COLLEGE SANGHOL

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SANDEEP SINGH