To secure challenging position in a reputable financial or engineering organization,leveraging my skill to contribute to the company's growth while achieving personal and professionalgoals.
Overview
6
6
years of professional experience
Work History
Relationship Manager
BHARTIAXA LIFE INSURANCE
MUMBAI
10.2025 - Current
Managed client relationships to enhance customer satisfaction and retention.
Conducted regular follow-ups to ensure timely policy renewals and updates.
Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
Sales Development Manager
HDFC LIFE INSURANCE
Mumbai
01.2024 - 07.2025
Developed sales strategies to enhance customer engagement and drive lead generation.
Managed a team of sales representatives, providing training and support for performance improvement.
Collaborated with marketing to align campaigns with sales initiatives and target audiences.
Conducted market research to identify trends and opportunities within the insurance sector.
Led weekly meetings to discuss progress, set goals, and motivate team members toward success.
Prepared monthly reports detailing progress towards achieving departmental objectives.
Tracked monthly sales to generate reports for business development planning.
Sales Executive
Bajaj Finserv Ltd.
Mumbai
10.2020 - 10.2023
Trained junior sales staff on techniques for improving customer service experience.
Resolved customer complaints in a timely manner while providing excellent customer service.
Developed strong relationships with customers to enhance service experience.
Assisted clients in selecting appropriate financial products and services.
Collaborated with team members to achieve sales targets and objectives.
Prepared detailed reports on customer feedback and market conditions.
Sales Executive
Kotak Mahindra Bank Ltd.
mumbai
10.2019 - 10.2020
Developed strong relationships with customers to enhance service experience.
Assisted clients in selecting appropriate financial products and services.
Conducted market research to identify potential sales opportunities and trends.
Collaborated with team members to achieve sales targets and objectives.
Managed client inquiries and resolved issues promptly to ensure satisfaction.
Education
Bachelor of Engineering - Civil Engineering
SRI Engineering College
Datia M.P
05-2018
HSC -
R.P.Wagh Jr. College
Vasai
03-2013
SSC -
Achole High School
Nallasopara
03-2011
Skills
Client relationship management
Sales strategy development
Customer engagement techniques
Team leadership
Active listening
Time management
Problem solving
Teamwork and leadership
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Intermediate (B1)
B1
Nepali
Intermediate (B1)
B1
Personal Details
Father's name: Taraprasad Purandutt Tiwari
Date of birth: 22-06-1996
Marital Status : Single
Nationality/Religion : Indian/ Hindu
Hobbies : Playing,Dancing,Cooking,Traveling and Reading
Declaration
I hereby declare that the above information is true and correct to best of my knowledge and belief.