Collaborative Key Account Manager with 14 years’ experience and a strong background playing a vital role in the development, management, growth, and retention of key accounts for a wide range of organizations. Highly adept in performing within high-pressure and deadline-driven, driving full sales lifecycles with focus on territory expansion.
Demonstrated success in Sales, relationship building, negotiating, and developing new business within targeted and assigned accounts.
Dynamic Specialist roles with experience in Sales.
Consultative sales and Premium product promotions with excellent eye for detail and exceed goals for maximum profit. Known for innovative campaigns and accurate research. Bringing deep understanding of premium products, market conditions and customer preferences. Ready to apply skills and experience to new position with long-term potential.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Key Accounts Manager
JOHNSON & JOHNSON SURGICAL VISION INDIA PVT LTD
PUNE, MAHARASHTRA
02.2022 - Current
Job Description: (Key Account Manager)
1. Achieving Sales Targets
Ensuring 100% achievement of Annual Sales Targets.
2. Key Account Management
Set up and help with a sales strategy for new ranges of services and products
Acquire new clients
Maintaining knowledge of competitors and industry.
Ensure highly professional support to customers.
Deliver sales pitches
Influence sales strategies
Generate new accounts
Responsible for completing contracts and tracking progress.
Train and supervise team(s).
ACCOMPLISHMENTS
Improved account management by predicting potential competitive threats and outlining proactive solutions.
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Maintained responsibility of sales, contracts, negotiations and reporting for Key accounts
Consistently achieved top ranking in revenue and profit growth.
Leveraged strategic planning to penetrate key accounts.
Demonstrated consistent track record of overachieving sales quotas.
Developed and implemented strategic account plans to generate new ,advantageous customers.
Increased sales volume by adding accounts in Pune territory.
Products: Intraocular Lens, PCIOLS, Toric Lens.
REFRACTIVE IOL SPECIALIST
JOHNSON & JOHNSON VISION INDIA PVT LTD ( Formerly known as ABBOTT MEDICAL OPTICS.)
PUNE, MAHARASHTRA
07.2015 - 02.2022
Job Description:
1. Achieving Sales Target
Ensuring 100% achievement of Annual Sales Targets.
2. KOL Management
Work closely with top KOLs in assigned territory and conduct various activities like counselor training/ ACES/ RTM which will help region to increase Premium lenses market share.
Minimum 2- program per team member to be conducted during year. Track sales impact each of activity
3. Business Development - PCIOL and Toric
In close coordination with marketing personnel develop PCIOL business. Increase penetration and ramp up PCIOL performance; especially Symfony, to make progress in achieving overall leadership in PCIOL segment.
Ensure Symfony and Toric penetration with proper Implantation
Effective implementation of market development activities as devised from time to time
Accelerate conversion of accounts from A to B1 to B2 in PCIOL & Toric segment.
ACCOMPLISHMENTS
Collaborated with team members to achieve target results.
Pune & ROM Premium Lens market Share growth from 1.10crore to 8.4crore in 6 years
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Identified issues, analyzed information, and provided solutions to problems.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.
Maintained energy and enthusiasm in fast-paced environment.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Carried out day-to-day duties accurately and efficiently.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Motivated and trained team members to meet and exceed sales goals through positive reinforcement.
Prospected continuously for new potential customers and maintained robust conversion rate.
Demonstrated product features, answered questions, and persuasively overcame objections.
Supported retail distributors, dealers and customers through in-person and telephone support.
Created and implemented sales strategies to successfully meet company targets.
Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
Exceeded quarterly sales goals by more than 100%.
Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
Drove team revenue totals by bringing in top sales numbers.
Built rapport with customers and assessed needs to make product recommendations and upsell.
Partnered with marketing teams to provide insight about development of product pitches, boosting sales projections 100%.
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Interacted with approximately 5 customers daily to provide personalized product guidance, resolve issues, and open new accounts.
Developed and implemented performance improvement strategies and plans to promote continuous improvement
Products: PCIOL, Toric IOLs, Premium Toric IOLs
Territory Business Executive
NOVARTIS INDIA LIMITED
PUNE, MAHARASHTRA
06.2013 - 07.2015
Therapy Handled -Neuro-science
Job Description
Generate Prescription from Key customers.
Create awareness among patients.
Enroll new patients and maintain the existing customers.
ACCOMPLISHMENTS
Exceeded quarterly sales goals by more than 100%
Generated 400 units order from Pune Command Hospital in just 6 months in 2014.
Retained all existing patients on therapy
Key Account Manager
MERCK SERONO
PUNE, MAHARASHTRA
11.2012 - 06.2013
Therapy Handled- Neuro-Science
Job Description
To Generate Prescription from key customers i.e. Neurophysicians
To create awareness among the patients, ophthalmologists & Physician
To enroll new patients & maintain the existing customers.
Maintain sales record of area & tracking the patients purchase
ACCOMPLISHMENTS
Enrolled 4 patients for Rebif (50k per month) & Saizen (25kper month) cost
Successfully organized Neuro-Opthal Conferences at Pune & Nasik.
Retained all existing patients on therapy
Professional Sales Officer
PFIZER LIMITED
PUNE, MAHARASHTRA
11.2009 - 11.2012
JOB DESCRIPTION
To Generate Prescription from key customers i.e. Doctors.
To do market survey of Medical Stores, maintain inventory at Stockiest/Distributors.
To maintain sales records of my H.Q. & achieve Sales target given by Company
ACCOMPLISHMENTS
Achieved sales target of 2010 by 112% with the growth of 35%.
Received the Brand Champion Award from Mr.Kewal Handa (MD, Pfizer Ltd).
Achieved 1st Rank for new product launches in 2011-12,as successfully launched all BVO"s.
Business Executive
EMCURE PHARMACEUTICALS
PUNE, MAHARASHTRA
06.2008 - 11.2009
JOB DESCRIPTION
To Generate Prescription from key customers i.e. Doctors.
· To do market survey of Medical Stores, maintain inventory near to Stockiest/Distributors.
ACCOMPLISHMENTS
Received First prize in training program
Education
Bachelor of Pharmacy - Pharmaceutical Sciences
Dr.B.A.M.University
AURANGABAD
06.2005 - 04.2008
Diploma in Pharmacy - Pharmaceutical Sciences
M.S.B.T.E
MUMBAI
06.2003 - 04.2005
Skills
CONSULATATIVE SELLING
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IT Skills
Proficient in MS-Word, Excel & Power point.
Timeline
Key Accounts Manager
JOHNSON & JOHNSON SURGICAL VISION INDIA PVT LTD
02.2022 - Current
REFRACTIVE IOL SPECIALIST
JOHNSON & JOHNSON VISION INDIA PVT LTD ( Formerly known as ABBOTT MEDICAL OPTICS.)
07.2015 - 02.2022
Territory Business Executive
NOVARTIS INDIA LIMITED
06.2013 - 07.2015
Key Account Manager
MERCK SERONO
11.2012 - 06.2013
Professional Sales Officer
PFIZER LIMITED
11.2009 - 11.2012
Business Executive
EMCURE PHARMACEUTICALS
06.2008 - 11.2009
Bachelor of Pharmacy - Pharmaceutical Sciences
Dr.B.A.M.University
06.2005 - 04.2008
Diploma in Pharmacy - Pharmaceutical Sciences
M.S.B.T.E
06.2003 - 04.2005
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