Sandesh Jain

• Performed system analysis, documentation, testing, implementation and user support for platform transitions.
• Reviewed performance benchmarks and established metrics for future tracking.
• Generated reports detailing findings and recommendations.
• Analyzed program data to provide input for key decision making and strategic planning.
• Led and audited international subsidiaries and operational processes to mitigate risks.
• Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
• Developed reporting and insights for investor relations meetings.
• Validated results and performed quality assurance to assess accuracy of data.
• Eliminated discrepancies in financial reporting and recordkeeping through accurate preparation and management.
• Performed root cause analysis to diagnose system faults.
• Planned and designed system improvements to meet changing demands.
• Installed improvements and adjusted parameters to optimize functionality.
• Quality check
• Creation of Partner Dashboards
• Creation of Partner scorecards
• Follow ups to get engagements archived on time
• Multiple Ad-hoc activities from stake holders
• Multiple reports management as per the requirement

• Managing a team of 4 members

• Ensure all tasks are completed with good quality within the time stipulated against each of them

• Ensure all mails on shared mailboxes and all other queries are answered within the time stipulated under the SLA or as agreed within the department

• Ensure that all issues/errors/improvement ideas raised by internal stakeholders are logging in the central issue log

• Ensuring that all the team members are updating the trackers

• Sending the monthly report with the progress and results

• Handling Escalation from vendor to resolve their issues

• Reconciliation of the payments and monitor accounts to ensure payments are made up to date and resolve any discrepancies

• Maintaining vendor files and maintaining the same.

• Working on the enquiries of vendors and providing them with necessary details.

• Maintaining financial information through files and documents

• Preparing monthly reports and assisting in month end closing

• Preparing MS PowerPoint slides for Bi-weekly presentation of the process

• Trained on writing correction entries(disbursement) for different payment scenarios.

• Processing scanned image invoices in Lawson & Savvion tool (powered by Genpact)

• Quality Check of processed invoices, Vendor setup and Tracking Erroneous payments.

• Working on process improvements to avoid NVA’s eliminating lost time for SLA finalization at first hand while taking over an activity.

• On training for Accounts Payable Process for 60 Days with trainers from US

• Working on SLA and knowledge transfer deadlines as per month end calendar, work distribution and resource allocation with time management.

• Involved in the preparation of reports to management about the productivity and other financial statements for Periodical Business reviews

• Maintaining team work and TAT with quality & timeliness

• Consistently meeting the targets and achieving goals

• Working on additional activities to provide resolution for exceptional cases