Sandesh Mahadeo Sakat
Cleaning & Housekeeping Professional (BICSc Certified)
Kalyan West
Summary
Dedicated and experienced Cleaning Operations Manager with over 14 years in hospitality, aviation, and transport sectors. Expertise in cleaning supervision, quality control, and hygiene management across diverse environments. Passionate about delivering international-standard cleaning services and leading high-performance teams. Seeking a position in the Gulf region to contribute skills in a dynamic facility management environment.
Overview
16
16
years of professional experience
2009
2009
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Quality Assurance Manager
Cityflo Company
05.2021 - 05.2025
- Led the complete design and implementation of cleaning SOPs as the fleet expanded from 20 to 300+ premium buses across Mumbai.
- Built and managed a team of 8 Quality Auditors responsible for conducting daily cleanliness, hygiene, and sanitization inspections.
- Created and introduced a structured hygiene scoring system used to identify gaps and implement continuous improvement strategies.
- Oversaw HSE compliance, conducted internal audits, and ensured all vendors met operational and safety standards.
- Played a key role in customer satisfaction by ensuring every bus met top hygiene expectations before dispatch.
Aircraft Cleaning Officer
Qatar Cleaning Company
12.2013 - 12.2019
- Supervised and coordinated a workforce of 100+ team members for aircraft interior and exterior cleaning at Hamad International Airport.
- Managed various cleaning operations: Transit Clean, Mini-Deep, Full Deep Clean, and intensive C-Check Clean as per airline SOPs.
- Ensured consistent delivery under strict turnaround timelines for multiple airlines, including Qatar Airways.
- Facilitated on-site staff training and refreshers, monitored performance, and maintained reports for audits.
- Built strong working relationships with airline supervisors and quality control teams to ensure seamless execution.
Aircraft Cleaning Supervisor
Jet Airways
01.2010 - 12.2013
- Supervised daily shift operations involving over 50 cleaning staff across domestic and international aircraft.
- Maintained readiness and compliance for all flights departing from Mumbai Airport, ensuring no hygiene-related delays.
- Carried out quality checks, managed resources effectively, and ensured timely shift handovers.
- Coordinated with cabin crew and ramp staff to align cleaning services with boarding and security timelines.
Room Attendant
ITC Grand Central Hotel
06.2009 - 12.2009
- Delivered luxury housekeeping service in line with 5-star hotel standards across guest rooms, suites, and VIP floors.
- Responsible for daily cleaning, linen change, room presentation, minibar restock, and personalized guest requests.
- Praised by management and guests for consistently high levels of attention to detail, speed, and courteous behavior.
- Assisted in training junior housekeeping staff and maintaining floor hygiene logs.
Education
Bachelor of Science (BSc) - Hotel and Tourism Management
Bharti Vidyapeeth
Mumbai, India12-2009
Skills
- Leadership & Staff Training
- Aviation & Transport Hygiene Management
- SOP & Process Development
- Manpower Planning & Shift Management
- Quality Assurance & Inspection
- Vendor Coordination
- HSE Compliance
Certification
BICSc – Cleaning Supervision Certificate (2025) British Institute of Cleaning Science (UK) – Completed assessment and certification in professional cleaning skills, supervision, and health & safety.
Timeline
Quality Assurance Manager
Cityflo Company
05.2021 - 05.2025
Aircraft Cleaning Officer
Qatar Cleaning Company
12.2013 - 12.2019
Aircraft Cleaning Supervisor
Jet Airways
01.2010 - 12.2013
Room Attendant
ITC Grand Central Hotel
06.2009 - 12.2009
Bachelor of Science (BSc) - Hotel and Tourism Management
Bharti Vidyapeeth
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