Sandesh P

• Designed and implemented storage solutions using HPE 3PAR, HPE Primera, and HPE MSA to meet customer requirements for high availability, scalability, and performance.
• Implemented and managed HPE 3PAR storage systems, ensuring optimal performance and uptime in mission-critical applications.
• Configured and maintained HPE MSA storage arrays, providing cost-effective solutions for small to medium-sized businesses.
• Conducted regular health checks and firmware updates for HPE 3PAR, Primera, and MSA systems to maintain reliability and compatibility with new technologies.
• Led the installation, configuration, and optimization of HPE StoreOnce backup systems for efficient data deduplication and disaster recovery strategies.
• Troubleshoot storage switches (Brocade) port, powersupply issues and help customers on FOS upgrade of the switches.
• Conducted thorough assessments of existing storage environments, identifying opportunities for cost-effective improvements and upgrades.
• Provided ongoing support and troubleshooting for complex storage issues, ensuring minimal downtime and rapid issue resolution.
• Performed data migrations from legacy storage systems to HPE 3PAR and HPE Primera, ensuring smooth transitions with minimal disruption to operations.
• Collaborated with clients to define storage requirements, propose solutions, and deliver best-in-class implementation strategies.
• Developed and maintained detailed technical documentation on storage configurations, best practices, and system updates.

3PAR OS Deployment Engineer

• Led and executed non-disruptive upgrades (NDU) for HPE 3PAR Storage OS across multi-node systems, ensuring high availability and minimal downtime during upgrades.
• Conducted pre- and post-upgrade health checks, ensuring system readiness and verifying system performance after the upgrade.
• Coordinated with cross-functional teams to plan, schedule, and execute 3PAR OS upgrades with minimal impact to business operations.
• Managed firmware updates and patching for controllers and drives as part of the OS upgrade process, ensuring compatibility with the latest 3PAR OS versions.
• Resolved post-upgrade issues related to system configuration, performance, and data integrity, ensuring seamless system operation after the upgrade.
• Created and maintained detailed upgrade documentation and knowledge-sharing materials, enabling efficient troubleshooting and future upgrades.

Project: Renault-Nissan

• The key responsibilities are providing floor support and working on Open volume of the tickets.
• Troubleshooting and supporting Nissan Business Applications and web related issues.
• Assisting guidance with the accounts and password related issues.
• Troubleshooting the basic internet, VPN and hardware related issues.
• Basic troubleshooting on the Network Printers, scanners
• Create tickets for incidents, service request with the valid documentation.
• Support the Applications such as B2B, Mainframe.
• Complete hands on Servicenow ticketing tool.