Sandesh Poojary
Udupi
Summary
10 years of retail experience and proven track record at PRAKASH RETAIL PVT LTD, specializing in elevating customer satisfaction and loyalty through expert relationship building and management. Excelled in leading teams to peak performance, significantly driving branch profitability. Skilled in sales and team leadership, adept at fostering employee development and enhancing vendor relations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Floor Manager 2014 to 2020 , Branch Manager
PRAKASH REATIL PVT LTD
HUBLI
03.2020 - Current
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Conducted regular performance reviews for all employees in the branch.
- Monitored financial performance of the branch on a monthly basis.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
- Managed and inspired team members to perform to full potential, driving branch profitability.
Education
Bachelor of Commerce -
Mangalore University
01-2014
Skills
- Sales professional
- Relationship building and management
- Excels in team leadership
- Employee monitoring
- Customer and vendor relations
- Strong team-builder
Certification
- · Completed 1 year Retail Management Training during the service in Prakash retail pvt ltd from the famous retail trainer MR. Malcolm Stephens Trident training system Pvt ltd Mumbai
- completed retail service excellene training
LANGUAGES
- KANNADA
- ENGLISH
- HINDI
PERSONAL DETAILS
· DOB: 15/11/1993
· Nationality: Indian
· Marital Status: Single
Timeline
Floor Manager 2014 to 2020 , Branch Manager
PRAKASH REATIL PVT LTD
03.2020 - Current
- · Completed 1 year Retail Management Training during the service in Prakash retail pvt ltd from the famous retail trainer MR. Malcolm Stephens Trident training system Pvt ltd Mumbai
- completed retail service excellene training
Bachelor of Commerce -
Mangalore University
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