SANDESH SONAWANE
Student
Mumbai
Summary
I am confident and well focused towards my work. CAREER OBJECTIVE A highly organized and hard-working individual looking for a responsible position to gain practical experience. Seeking an entry-level position to begin my career in a high-level professional environment. Ambitious and self-motivated individual
Overview
1
1
year of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Internship Student
New Manglore Port Authority
Manglore
07.2022 - 08.2022
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Produced high-quality communications for internal and external use.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Collaborated with team to optimize workflow and achieve objectives.
- Completed range of simultaneous job tasks to support professor's academic, research and operational needs.
Customer Service
Expert Source Global Ltd
Mumbai
09.2021 - 03.2022
- My work was to handle the customer all over the USA who purchase flowers from us also we have to solve the disputes of the customer regarding the flowers received like issue refund, Re delivery, etc
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Customer Service Representative
Flipkart (Aegis)
Kolkata
07.2021 - 09.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Answered product and service questions, suggesting other offerings to attract potential customers.
Education
BA - Media and Communication
Karunya Institute of Technology And Sciences - State
Coimbatore 07.2017 - 03.2020
MBA - International Transportation Logistic Management
Indian Maritime University
Kochi 11.2021 - Current
Skills
Problem-solving
Timeline
Internship Student
New Manglore Port Authority
07.2022 - 08.2022
MBA - International Transportation Logistic Management
Indian Maritime University
11.2021 - Current
Customer Service
Expert Source Global Ltd
09.2021 - 03.2022
Customer Service Representative
Flipkart (Aegis)
07.2021 - 09.2021
BA - Media and Communication
Karunya Institute of Technology And Sciences - State
07.2017 - 03.2020
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