SANDESH G NAIK
Mumbai
Summary
A results-driven Software Delivery Manager with 13+ years of experience in driving scalable enterprise initiatives, managing end- to-end delivery of complex digital projects, and leading high- performing delivery teams to success. A proven Agile evangelist with excellent communication, presentation, and planning skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Delivery Manager
NeoSOFT Technologies Pvt Ltd
Mumbai
10.2010 - Current
- Determined performance goals for departmental employees and provided feedback on methods for reaching milestones
- Worked with leadership to develop and implement action plans to protect company assets and profitability
- Managed personnel hiring, reviewing CVs, conducting interviews and selecting top-qualified candidates
- Also coordinated staff allocation for clients and project teams
- Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
- Developed strategic growth plans to increase sales.
- Managed resources effectively to avoid unnecessary delivery delays.
- Supported customers via telephone, email and at sites to handle escalations and product concerns.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Supervised delivery staff and general productivity.
- Engaged customers to discuss business needs and explore opportunities to increase sales.
- Trained drivers, helpers and support workers in techniques for maximizing efficiency.
- Developed and led implementation of department strategic plan.
Team Lead
NeoSOFT Technologies
Mumbai
07.2013 - 10.2015
- Worked different stations to provide optimal coverage and meet production goals.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Trained new team members by relaying information on company procedures and safety requirements.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Coached team members in techniques necessary to complete job tasks.
- Adjusted equipment to meet different productivity levels.
Education
BE - Information Technology
Vidyalankar Institute of Technology
Mumbai2009
DOT NET
DIploma in NIIT in Dot Net
Mumbai10.2009
Skills
- Technologies : C#, Webworms, MVC, Core, Angular, Power BI, SQL, COSMO DB, DotnetNuke, Sitefinity,API
- Leading Projects
- Staff Management
- Team Leadership
- Lead Generation
- Contract Development and Management
- Verbal and Written Communication
- Project Management
- Customer Relationship Management
- Business Planning
- Managing Terminations
- Budgeting and Cost Control
- Strategic Planning
- Managing Employee Relations
- Employee Training
- Coaching and Mentoring
- Key Performance Indicators (KPI)
- Complex Problem-Solving
Certification
- Certified Professional Scrum Master (PSM-1), Scrum.Agile ,2021
- Certified Professional Scrum Prodcut Owner (PSPO), Scrum.Agile,2022
- Certified Associate Azure Developer ,Azure ,2023
Languages
English
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Team Lead
NeoSOFT Technologies
07.2013 - 10.2015
Delivery Manager
NeoSOFT Technologies Pvt Ltd
10.2010 - Current
BE - Information Technology
Vidyalankar Institute of Technology
DOT NET
DIploma in NIIT in Dot Net
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