SANDHIYA CHANDRASEKARAN
Coimbatore
Summary
ISTQB-certified QA professional with 12+ years of experience in Manual Testing and Sterling OMS Functional Testing. Experienced in leading 8–10 member teams, managing onsite-offshore QA coordination, and driving end-to-end QA lifecycles. Strong domain expertise in Retail and E-commerce, with consistent recognition for successful multi-release project delivery. Additionally, managed operations and process improvements for an import-export textile and plastic granules business.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead QA Engineer
Perfaware Solutions Pvt Ltd
11.2021 - Current
- Led a team of 8-10 QA engineers in Sterling OMS testing across EMEA & APAC regions.
- Worked upon multiple project as QA lead, IBM sterling OMS, Salesforce commerce cloud and kibo OMS. Retail/ e-commerce being the domain
- Managed full QA lifecycle: strategy, test planning, resource allocation, and stakeholder communication.
- Developed comprehensive test plans & traceable test cases using JIRA and HP ALM.
- Mentored junior testers, conducted stand-ups, defect triage, and QA sign-offs.
- Validated key order flows: order creation, cancellation, fulfillment, inventory, promotions, invoicing.
IBM – Sterling OMS Functional Tester
IBM Bangalore (Contract via CareerNet)
06.2021 - 09.2021
- Executed system and end-to-end test scenarios; maintained traceability in JIRA.
- Participated in LIT, SIT, and system testing phases; logged and tracked defects in QC.
Career Break to Support Family Business
Family Business (Textile & Plastic Granules Import-Export)
01.2018 - 05.2021
- Directed import-export operations, including logistics management, vendor oversight, and documentation accuracy.
- Ensured effective communication between suppliers, buyers, and internal teams to support operational goals.
- Quickly adapted to new environments and challenges, showcasing strong problem-solving skills.
Test Analyst / Team Lead
Cognizant Technology Solutions
03.2016 - 12.2017
- Developed and executed comprehensive test cases to ensure software quality and functionality.
- Collaborated with cross-functional
- teams to identify and resolve defects in applications.
- Utilized automated testing tools to enhance testing efficiency and coverage.
- Analyzed test results, documenting findings for stakeholders to facilitate informed decision-making.
- Increased overall test coverage, prioritizing high-risk functionalities for thorough examination.
- Boosted team efficiency through effective knowledge sharing sessions and mentoring junior testers.
QA Manual Tester
Cognizant Technology Solutions
03.2013 - 02.2016
- Executed detailed test cases derived from functional specifications to ensure thorough testing.
- Conducted comprehensive manual testing to identify and document software application defects.
- Collaborated with development teams to clarify requirements and enhance quality of deliverables.
- Reported findings and documented testing results to stakeholders for effective resolution.
OMS Developer/ Manual Tester
Cognizant Technology Solutions
03.2012 - 06.2013
- Executed comprehensive test cases to ensure software quality and functionality.
- Collaborated with development teams to identify and resolve defects efficiently.
- Conducted regression testing to validate updates and maintain system integrity.
- Implemented automated testing tools to enhance efficiency and coverage in testing.
- Participated in requirement analysis sessions to clarify expectations for test planning.
- Developed tests to assess product quality of Type, ensuring adherence to standards.
IBM Sterling OMS Developer
Cognizant Technology Solutions
09.2011 - 03.2012
- Developed and maintained software applications utilizing Java and .NET frameworks.
- Collaborated with cross-functional teams to define project requirements and deliver effective solutions.
- Implemented code reviews and quality assurance processes to enhance software reliability.
- Mentored junior developers on coding standards and development methodologies.
- Engaged with clients to gather requirements and translate them into technical specifications.
Education
M.Sc. Software Engineering (5-Year Integrated) - undefined
Kongu Engineering College, Anna University
Chennai01.2011
Skills
- QA Leadership & Strategy: Test Planning, Execution, Defect Management, Team Mentoring, Onsite-Offshore Coordination
- Platforms & Tools: IBM Sterling OMS, Salesforce Commerce Cloud, Kibo OMS, JIRA, Confluence, TestRail, QC, HP ALM, Zephyr, Mulesoft, Splunk, Postman, AWS
- Testing Skills: Functional, Regression, System, Integration, UAT, Sanity, Mobile (Android & iOS)
- Methodologies: Agile/Scrum, Waterfall
- Domain Expertise: Retail, E-commerce, Import-Export Operations
Certification
- ISTQB Certified Tester
- Kibo OMS Developer Certification
- Salesforce Associate Certification
- Cognizant Internal: Retail Foundation Level, Software Testing, ADPART 4.0 Tool Proficiency
Accomplishments
- Delivered multiple Sterling OMS & Salesforce Commerce Cloud projects successfully across APAC/EMEA, ensuring on-time releases with minimal post-production defects.
- Received direct client appreciation (individual & team) for ownership and smooth handling of critical, high-visibility releases.
- Led and mentored 8–10 member QA teams in onsite–offshore model, driving quality planning, defect management, and client coordination.
- Implemented test strategy & process improvements (using JIRA, TestRail, HP ALM, Postman, Splunk), reducing regression cycle time and improving delivery quality.
Timeline
Lead QA Engineer
Perfaware Solutions Pvt Ltd
11.2021 - Current
IBM – Sterling OMS Functional Tester
IBM Bangalore (Contract via CareerNet)
06.2021 - 09.2021
Career Break to Support Family Business
Family Business (Textile & Plastic Granules Import-Export)
01.2018 - 05.2021
Test Analyst / Team Lead
Cognizant Technology Solutions
03.2016 - 12.2017
QA Manual Tester
Cognizant Technology Solutions
03.2013 - 02.2016
OMS Developer/ Manual Tester
Cognizant Technology Solutions
03.2012 - 06.2013
IBM Sterling OMS Developer
Cognizant Technology Solutions
09.2011 - 03.2012
M.Sc. Software Engineering (5-Year Integrated) - undefined
Kongu Engineering College, Anna University
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