Sandhiya Kumar
Chennai
Summary
Dynamic Sr Coordinator Accounts Payable with a proven track record at Schawk India Pvt Ltd, excelling in customer service and financial management. Leveraged technology to streamline processes, enhancing service delivery and achieving high customer satisfaction. Skilled in document management and adaptability, recognized for exceptional problem-solving and efficient project collaboration. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
8
8
years of professional experience
Work History
Sr Coordinator Accounts Payable
Schawk India Pvt Ltd
Chennai
03.2017 - Current
- Performed regular audits of internal processes to ensure compliance with regulations.
- Analyzed customer feedback data to develop actionable insights for improving service delivery.
- Reviewed documents such as contracts, proposals, and purchase orders before submitting them for approval.
- Identified opportunities for streamlining existing processes by leveraging technology solutions.
- Managed daily workflow activities while providing guidance and support when needed.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Developed and maintained relationships with customers, vendors, and other stakeholders to ensure successful project outcomes.
- Updated and maintained databases with current information.
- Recognized by management for providing exceptional customer service.
- Maintained updated knowledge through continuing education and advanced training.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Resolved customer complaints or answered customers' questions.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
Education
Bachelor of Arts - B.Com
Shri Ventakeshwara Arts & Sciences College
Chennai India05-2012
Skills
- Customer service
- Document management
- Financial management
- Accounts reconciliation
- Adaptability and flexibility
- Data entry
- MS office
- Vendor coordination
- Deadline management
- Document control
- Time management
- Clear communication
Accomplishments
- Star Prformance Award in
Languages
Tamil
First Language
Tamil
Upper Intermediate (B2)
B2
English
Upper Intermediate (B2)
B2
Malayalam
Beginner (A1)
A1
Timeline
Sr Coordinator Accounts Payable
Schawk India Pvt Ltd
03.2017 - Current
Bachelor of Arts - B.Com
Shri Ventakeshwara Arts & Sciences College
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