Sandhya Bisht
Gurgaon
Summary
Travel professional with a cross cultural experience of 15 years +. Having expertise in international travel packages, online hotel bookings, tours and transfers bookings, corporate relations, travel management, key account management, team handling, and training new staff.
Overview
18
18
years of professional experience
Work History
Group Integration Manager
Kazin DMC
Gurugram
01.2025 - Current
- Handling Kazakhstan, Azerbaijan, Georgia & Armenia primarily as a destination management company
- Handling back-end costing for online extranet prices for MakeMyTrip, Thomas Cook and many other similar profile companies
- Designing various products for company’s own promotion
- Products designing for various other companies as per their requirements and providing offline quotations for group departures
- Designing and costing for Fixed Departures, FAM trips for Company’s Promotion
- Taking care of Onboarding of new hires, training and employees well-being and grievance solution in organization
- Managing records of Team-wise performance of various operations Teams through CRM
Operations Manager
Travel N Time
Gurugram
02.2023 - 12.2024
- Handled international package queries across PAN India, ensuring prompt customer service.
- Managed hotel, transfer, and sightseeing bookings for corporate clients including PI Industries and Growero.
- Maintained profit margins in travel services offered to clients through strategic pricing.
- Assembled supplier chains internationally for product development, negotiating special rates effectively.
- Coordinated with direct DMCs/service providers across U.K., Europe, Australia, and other regions.
- Created travel packages using online portals such as Expedia and TBO to meet client needs.
- Facilitated smooth operations during tours by liaising with direct clients and service providers.
- Trained new staff on package preparation and costing to enhance team efficiency.
- Managed daily operations to ensure efficient workflow and productivity.
Assistant Manager – Outbound Operations
Travel Systems Ltd. (a part of IFB Industries)
Delhi
10.2017 - 07.2020
Assistant Manager – Outbound Operations
Marveltrip.com
Gurgaon
05.2016 - 09.2017
Assistant Manager - B2B market
Stic Travel Group
Gurgaon
01.2015 - 04.2016
Sr. Executive (Tours) (International Business)
MakeMyTrip (I) Pvt. ltd.
Gurgaon
03.2012 - 01.2015
Executive (Tours)
Orbitz Corporate and Leisure Travels (I) Pvt. Ltd
03.2008 - 03.2012
Education
MA - Tourism & Travel
AMITY UNIVERSITY
01.2008
B.COM - Commerce
KUMAON UNIVERSITY
01.2006
SENIOR SECONDARY -
01.2003
HIGHER SECONDARY -
01.2001
Skills
- Corporate incentive tours
- Customer relationship management
- Supplier negotiation
- Travel operations
- Product costing
- Strategic pricing
- Market research
- Vendor management
Disclaimer
I hereby declare that the above information is true and correct to best of my knowledge and belief.
Personal Information
- Date of Birth: 05/01/86
- Nationality: Indian
- Place of Birth: Haldwani
Timeline
Group Integration Manager
Kazin DMC
01.2025 - Current
Operations Manager
Travel N Time
02.2023 - 12.2024
Assistant Manager – Outbound Operations
Travel Systems Ltd. (a part of IFB Industries)
10.2017 - 07.2020
Assistant Manager – Outbound Operations
Marveltrip.com
05.2016 - 09.2017
Assistant Manager - B2B market
Stic Travel Group
01.2015 - 04.2016
Sr. Executive (Tours) (International Business)
MakeMyTrip (I) Pvt. ltd.
03.2012 - 01.2015
Executive (Tours)
Orbitz Corporate and Leisure Travels (I) Pvt. Ltd
03.2008 - 03.2012
MA - Tourism & Travel
AMITY UNIVERSITY
B.COM - Commerce
KUMAON UNIVERSITY
SENIOR SECONDARY -
HIGHER SECONDARY -
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