Sandhya Kainth
Delhi
Summary
Results-oriented Billing Coordinator with expertise in payment collections and client relations. Specializes in resolving billing discrepancies to improve customer satisfaction. Experienced in team leadership and operational efficiency, with a strong focus on training junior staff and analyzing customer data to drive sales growth.
Overview
12
12
years of professional experience
Work History
Billing Coordinator
Track on courier
new delhi
05.2021 - 09.2022
- Effectively managed payment collections and tracked outstanding invoices.
- Coordinated with customers to resolve billing discrepancies and inquiries.
sales manager and team head
Damini International
new delhi
05.2010 - 03.2021
- Managed daily operations of sales department, enhancing team performance through staff supervision.
- Built and maintained relationships with key clients, ensuring retention of existing customer base.
- Developed and presented monthly reports on sales performance to management.
- Trained and mentored junior sales personnel, driving success in their roles.
- Examined customer data to identify trends and pinpoint growth opportunities.
Education
High School Diploma -
Khalsa Girls Sen Sec School
Chuna Mandi03-2007
Skills
- Claims processing
- Billing accuracy
- Invoice management
- Billing software
- Payment processing
- Payment reconciliation
- Billing reconciliation
- Customer engagement and service
- Problem-solving and team leadership
Languages
English, Hindi, Punjabi
Beginner (A1)
A1
Timeline
Billing Coordinator
Track on courier
05.2021 - 09.2022
sales manager and team head
Damini International
05.2010 - 03.2021
High School Diploma -
Khalsa Girls Sen Sec School