Summary
Overview
Work History
Education
Skills
It Credentials - Application Software
Timeline
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Sandhya Panday

Sandhya Panday

Mira Road,MH

Summary

Results-driven professional with a proven track record of exceeding quotas and driving revenue growth. Skilled in building client relationships, conducting effective negotiations, and delivering exceptional customer service.

Overview

23
23
years of professional experience

Work History

Territory Manager – South, North & Central Mumbai

DHL Express (I) Pvt ltd
06.2013 - Current
  • Handled accounts and business operations within the territory, totaling 1.5 crores per month.
  • A trusted adviser for the customer. Focused on solution selling for different sets of customers.
  • Major work areas include.
  • New Business & revenue retention
  • Managing large B2C e-commerce accounts.
  • Acquisition of celebrity accounts.
  • Imports SPD 5k Focus
  • Growth in B2B set of customers

Awards and Recognitions.

  • Real Deal winner (thrice)
  • Trusted adviser programme.
  • Team Gladiator award
  • Individual Gladiator awards
  • Ace Awards

Sr Tele Sales Executive

DHL Express (I) Pvt ltd
09.2005 - 08.2010
  • Managing a large, all-India portfolio of national banks and financial institutions.
  • Major work areas include.
  • Growth from bank customers (documents business growth)
  • Incremental business from all the locations.
  • Setting up processes for individual customers.
  • Adapted sales techniques and approaches in response to market changes and competitive pressures
  • Managed customer relationships through consultative sales techniques to attain individual sales goals.
  • Internal stake holder management


Awards and Recognitions.

  • Received the most coveted Outstanding Sales Performer award 2008
  • Trusted advisor award
  • Call Quality champion awards!
  • Sell USA awards
  • FTB programme awards

Team Leader Insurance Sales Dept.

Ichibaan Automobiles Pvt ltd
11.2004 - 09.2005
  • Company Overview: (Authorized Dealer of Honda Vehicles)
  • Managing the front office of Insurance team
  • Managing a Team of Tele Marketing & Field Sales Executives
  • (Authorized Dealer of Honda Vehicles)


Awards and Recognitions.

  • Completed 1000 renewals in 3 months after joining the team

Customer Care & Sales Executive

Sai Service ltd
05.2002 - 11.2004
  • Company Overview: (Authorised Dealer of Maruti Vehicles)
  • Calling Customers & reminding them about their vehicle insurance renewals, also convincing them for the same
  • (Authorised Dealer of Maruti Vehicles)


Awards and Recognitions.

  • Completed 5000 renewals with team leading efforts
  • Received best insurance team leader award.
  • Promoted as a team manager.

Education

M.A - Economics

S.N.D.T.University

B.A - Economics

Mumbai University

12th -

Mumbai University

10th - undefined

Maharashtra University

Skills

Customer relationship management

It Credentials - Application Software

  • MS Excel

     Certified Excel course from UDEMY        

     Chat GPT & AI in Microsoft Excel 

  • PowerPoint

     Certified Course in MS Power point


  • Internet Applications


Timeline

Territory Manager – South, North & Central Mumbai

DHL Express (I) Pvt ltd
06.2013 - Current

Sr Tele Sales Executive

DHL Express (I) Pvt ltd
09.2005 - 08.2010

Team Leader Insurance Sales Dept.

Ichibaan Automobiles Pvt ltd
11.2004 - 09.2005

Customer Care & Sales Executive

Sai Service ltd
05.2002 - 11.2004

B.A - Economics

Mumbai University

10th - undefined

Maharashtra University

M.A - Economics

S.N.D.T.University

12th -

Mumbai University
Sandhya Panday