MS Office (Excel, PPT)
Sandhya Ramesh
Human Resources Manager
Chennai
Summary
Passionate and self-motivated Human Resources professional with a drive to help the organization recruit, develop and retain the qualified resources. Skilled at partnering with management teams and clients to build employee - centric culture that is aligned with the organization objective.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
Work History
Human Resources Manager
United Techno Info Systems Pvt Ltd
Chennai
03.2021 - 02.2023
- Managed the Employee Life cycle process from Hire to Exit.
- Streamlined the recruitment process from Resource requirement forecast, Planning, Defining Budget & timeline, Communication to team and monitoring the hiring till selection.
- Accountable for fulfilling the workforce needs within the timeline & the budget defined.
- Directly Recruited leadership level talent of both full time and consultant positions.
- Managed the team of 6 members, Coached the team members on hiring process, recruitment strategies & negotiation techniques. Performed final level interviews & negotiated on salary for the critical hire.
- Involved in Document Verification, Offer Preparation & roll out.
- Developed the Comprehensive Onboarding process for new hire & Monitored the process flow regularly for both US & Indian employees.
- Frequent connect with the new hire to educate on company policies, culture and to support whenever needed.
- Led the implementation of new HRMS, ATS system suitable as part of Onboarding.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Partnered with Practice heads to identify the resource performance, requirement changes and to bridge the gap if any.
- Engaged in Learning & Development process as part of Performance improvement.
- Reviewed the new hire performance after probation and documented the employment confirmation.
- Driven the performance management review as per the cycle and communicated with the employees on the feedback & improvement.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Performed the attrition analysis every quarter & providing recommendation for the improvement.
- Coordinated employee grievances and disputes on timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims which involves performance-based and harassment incidents.
- Distributed employee engagement surveys to identify areas of improvement.
- Regularized the engagement activities & kept them motivated by conducting the fun Fridays, Monthly newsletters with highlighted individual / team achievements, quarterly reward programs etc.
- Conducted the market research, reviewed existing compensation structure and recommended redesigning to meet the compliance & market standards.
- Recommended the benefits improvement as part of employee satisfaction & retention.
- Involved in policy preparation and amended the necessary changes to the existing documents.
- Monthly new joiner data inputs update in the system.
- Reviewed the Monthly leave and attendance management of both US & Indian employees.
- Addressed the employees Queries of both US & India employees.
- Streamlined Offboarding process (Documentation & Exit interviews) for both US & Indian employees.
- Involved in operational work like Monthly Billing data preparation for all the clients, Possess Knowledge on MSA, SOW, SLA, T&M / Manpower contracts.
Sr. HR Executive
VDA Infosolutions Pvt Ltd
Bangalore
12.2015 - 02.2021
- Accountable for end-to-end recruitment process, Hiring within TAT/budget, Preparing and posting JDs, Sourcing profiles through various Job portals/social media, screened profiles, conducted preliminary interviews, coordinated for further levels of interviews & took final HR round interviews, salary negotiation, issued selection confirmation and offer generation.
- Managed a team of HR staffs and oversaw the completion of tasks.
- Regularized and Involved in the Pre-Joining verification, Onboarding formalities like Documentation, Bank account opening, BGV Initiation, HR Induction and client specific orientation.
- Handled the formal separation and termination process of employees.
- Worked in partnership with line managers on performance management, employee relations, resourcing and staff management/development.
- Handled complex employee issues of the projects and providing strategic solutions to managers.
- Identified the training needs of the employees, arranging for the training session and coordinating till assessment.
- Conducted the communication training and basic soft skill session to employees based on project need.
- Handled Event management for reward and recognition programs, employee engagement programs and team outing.
- Monthly visit to all client offices, connecting with employees to understand and resolve the queries, concerns and employee grievances. Acted as SPOC for all HR related queries of employees, resolving the queries within derived timeline.
- Maintained the attendance and leave records of employees.
- Monthly tracking of appraisals & updating the salary revision in the system every month.
- Prepared the MIS reports, Publishing monthly dashboards like Head count database, salary revisions, Benefits (PF, ESI, and Insurance), attrition database to management and providing payroll data for the south region employees.
- Handled Benefits administration like ESI maternity salaries processing, insurance processing
of employees. - Handled the HR compliances and benefits, supported ISO audit requirement, prepared documents for vendor audits (CLRA) as per state-wise requirements and presented client audits for south region.
- Performed other ad-hoc activities like Resource allocation, Project management, Client relationship management and participated in Service delivery / Governance calls, PMRs.
- Worked on monthly project billing data and assisted on invoicing process.
Stipend Trainee HR
Polaris Software Lab Ltd
Chennai
04.2010 - 05.2011
- Performed Documentation work like File Maintenance, Tracking the database of Senior level associates.
- Generated reports regularly and performed reconciliation of database.
- Involved in Analysis of total CTC month-wise and prepared average CTC report for regional HR heads.
- Prepared Offers, Appointments, Appraisal, Training completions and Relieving letters.
- Updated Salary data in Adrenalin system every month.
- Consolidated Monthly Salary data and published reports to Payroll team.
- Worked for Annual Performance Driven payout and preparing letters month-wise for eligible associates.
- Prepared Reports for the Increment Budget.
- Worked on APAC, EMEA and ANZ salary data.
- Worked on Leave salary preparations on quarterly basis.
- Handled employee queries on FBP.
- Been a SPOC for salary related queries.
- Interacted with regional HR Managers regularly on data update and system maintenance.
- Worked on flexible hours across night, weekend and holiday shifts.
- Assisted with day-to-day operations, worked efficiently and productively with all team members.
Education
MBA - Human Resources
RMK Engineering College, Anna University
Chennai 07.2008 - 06.2010
Bachelor of Science - Computers Science
JHA Agarsen College, Madras University
Chennai 08.2005 - 05.2008
Skills
IT Recruitment
Performance Management
Onboarding
Employee Grievances
Talent Management
Employee Separation
Stakeholder Management
HR Policies
Audits & Compliance
Compensation and Benefits
Learning and Development
MIS
Project Management
Accomplishments
Established & Benchmarked the HR department in the south region.
Handled bulk hiring & onboarding process.
Coached team on the process importance & initiated knowledge sharing session that resulted in the productivity.
Increased the Employee satisfaction & trust by listening, responding and promptly Addressing the employee queries.
Software
People soft
Zoho HR
Google suite
Certification
Advanced Diploma in HR
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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