Sandhya S
Order to Cash Operations Specialist
Bangalore
Summary
Detail-oriented specialist with 9+ years in AR cash application and order management, committed to delivering precise results and excellent customer service. Skilled in handling concurrent projects under tight deadlines.
Overview
10
10
years of professional experience
Work History
Order to Cash Specialist
Accenture
10.2016 - Current
- Conducted day-to-day accounting activities, including revenue-related invoicing for Brazil operations. Executed transaction processing for a Brazil-based company, ensuring accuracy and compliance. Managed sales order process as transaction processing analyst in oil and gas sector for US and Canada. Collaborated with cross-functional teams to streamline accounting operations across multiple regions.
- ar reconciliation (otc- cash application) for telecommunications sector-
- executing various tasks including billing reconciliation
- processing and reconciling receipt entries.
- addressing customer inquiries and reconciliation issues.
- ensuring payments received are fully posted to client account
- Training and mentoring new FTEs during tenure and cross-trained in subprocesses.
- Gained appreciation email from onshore for exceptional quality of work and in-depth knowledge of tasks.
- Led SPOC initiatives for innovative projects at Accenture, achieving all deal metrics
- Oversaw SQF GPH report as SPOC and circulated all reports within established timelines.
- Evaluated critical activities, ensuring 100% quality across all processes.
- developed sales orders and planned orders with proposals, quotes, and callout sales orders.
- reconciliation of sales orders for billing or invoicing.
- establishing accrual at month-end and start of month.
- Addressed arising queries related to sales order
- managing customer orders and inquiries.
- Facilitated collaboration between sales warehouse and accounts teams to maintain high service standards.
- establishing connections with internal logistics to ensure order delivery.
Education
B.Com -
APS College of Commerce
Bangalore01-2016
Skills
Microsoft Office Suite
SAP software
Citrix application management
Salesforce administration
Emerging technology
Accounts receivable
Order fulfillment
Order-to-cash process
Accomplishments
- Received Star Business Award for TWO times.
- Provided process improvement ideas.
- Received I-excel and core business performance award.
Declaration
I am confident of my ability to work in a team I hereby declare that all the information given above is true to the best of my knowledge.
Timeline
Order to Cash Specialist
Accenture
10.2016 - Current
B.Com -
APS College of Commerce