Dedicated professional with history of meeting company goals by utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
Language
2
2
Certifications
11
11
years of professional experience
Work History
Team Lead
Managing a team of highly motivated people to provide a proactive support in administrative tasks for the project teams that includes but not limited to SOW and Vendor management, Indirect Procurement, Inventory Management, Monthly Effort tracking, travel support and miscellaneous requests received from higher management.
Providing an environment of trust and cooperation to team by working as a mediator so they can use and enhance their skills by using their creative ideas in problem solving.
Projects:.
Worked with finance team to deploy effort-tracking tool in the engineering department within organization.
Worked on a project to create a Knowledge management portal, and a tool to manage indirect procurement needs of project teams.
PMO
DBOI Global service
11.2017
Role:
Ensuring projects health score is at 100% throughout every phase.
Providing and supporting services for projects, project managers, and COO functions to ensure seamless delivery of projects.
Delivering Project Report and Dashboard to Department head along with actionable recommendations.
End to End Project Governance to ensure 100% compliance to the PPM framework.
Managing resource on-boarding, allocations and cost across projects
Responsibilities:.
Supporting the project’s initiation, planning, governance, controlling and closing based on PPM processes.
Working closely with COO team to document and track any or all of requirements, budgets, plans, risks, issues, actions, costs, schedules, benefits and other related project artefacts.
Tracking actual spend on projects and review variance analysis on a monthly basis – budget/plan v forecast v run rate.
Understanding project variance and identifying the root cause to bring the project financial back on track or to understand any forthcoming contingencies.
Creating and maintaining KPI dashboard and ensuring these are valid as per provided guidelines.
Regular project’s Benefit/KPI tracking, reporting and analysis.
Working with multiple governance teams to deliver reports and analysis of concerning results and potential risk towards the management.
Providing analysis, management information, and reporting, e.g.
Excel, Power Point and publishing on SharePoint.
Reviewing possible risks and issues that could impact delivery; work with project managers to either resolves or escalates as appropriate.
Managing resource on-boarding, external contracts, resource utilization along with monthly budget expenditure of projects.
Ensuring project compliance by adhering to change governance process.
Supporting project teams with internal & external projects assessments.
PMO
Harman International India PVT LTD
06.2013 - 11.2017
Program/Project Set Up and Closure: Delivering project set up and closure activities, including Project Status Report, Project Performance Report preparation, and ensuring effective project closure activities are completed.
Governance and Reporting: Delivering to the production and collation of status reports and relevant management information, ensuring the right level of quality is achieved and maintained across projects, ensuring these are captured within our Project Management Tool and included at relevant program management / governance forums.
Monitoring and Control: Using established project methodologies to help control, manage and monitor project schedule, resources, costs, risks & assumptions, change control, issues and dependencies, milestones and deliverables; and budget, ensuring the right level of quality is achieved and escalating as appropriate to overcome delays, difficulties or cost over-runs.
Carries out data compilation and makes recommendations for improvement to processes.
Common Standards: Ensuring all PM activities adhere to BMS.
Planning: Supports creation of the project plan, tracking progress of deliverables, supporting milestones, tasks and activities, and ensuring the plans are kept up to date; and understanding the dependencies & risks and how they impact deliverables, and producing report to evidence this.
Finance and Resource Management: Supporting the collation, preparation and updating of financial and resource data and of financial and resource forecasting, ensuring that data is accurate, relevant and to right level of quality.
Internal/External Relationships: Builds and maintains relevant internal networks to share knowledge and best practice and to build the profile and capability of the PMO and BMS (Business Management System).
People and Self Development: Taking responsibility for self-development, actively seeking feedback and responding accordingly.
Risk: Timely and accurate completion of own deliverables, including production of reports, resource and milestone tracking, ensuring mitigating actions are in place where required.
Process Improvement: Identifying process gaps and works on process improvement areas.
Other: Support in tool simplification processes and User Acceptance Testing (UAT) whenever needed.
PMO, Admin
Infosys BPO Pune
11.2008 - 06.2013
Assisting leaders, managers, and PMO with data to complete reports and presentation for schedule meetings.
Acting as a reference point for PMO queries.
Maintaining processes to ensure process documentation, reports and governance plans are relevant, accurate and complete.
Facilitate and manage change request at an engagement level.
Track status of Cost Improvement projects in engagement based on updates from project leads.
Providing assistance to maintain and update PMO framework and disciplines necessary to support PMO.
Develop positive relationships with managers and staff to enable PMO to provide support including facilitation, tracking and reporting and training.
Assist in managing enterprise level resource allocation, including adjustments based on emerging business opportunities and challenges.
Assist PMO in governance and communication framework, recording, tracking and implementing agreed outcomes of review meetings.
Share lessons learned and best practices across programs, building relationships with stakeholders and brokering relationships at all levels.
Understand the deliverables of internal and external PMO customers and contribute to success through cooperative and collegial processes.
Develop and maintain a basic understanding of customer policies and procedures as relevant to processes.
As a Contract, :.
Deployed to Perth, Australia to Transition the process.
Also completed the PD and SOP documents.
Liaise with suppliers and subcontractors to ensure all relevant insurances are current and legal and uploaded in system with other contractual documents.
Notify client formally where issues/ special circumstances have taken place.
Prepare list of suppliers and subcontractors, highlighting relevant issues specific to the Insurance Certificates.
Bid Analyst
Wipro BPO
11.2006 - 09.2008
Worked on ARIBA e-sourcing tool for creating RFx (RFQ, RFT, RFP, RFI) and reverse Auctions.
Co-ordinate and assist suppliers to participate in bids/events.
Notify Project owner on event milestone.
Resolving system and Bid related issues of the supplier.
Worked for APAC as a Contract Administrator in Supply Chain Excellence Team and as Maintainer in Price File maintenance process.
Completed transition, SOP and FMEA of Contract Administration and Price file maintenance.
As a contract administrator, I was managing contract documents, legal documents and notifying contract owner on contract milestones.
In price file maintenance, I was creating new outline agreements of suppliers, updating existing agreements, creating RFQ’s, managing material, price, validity and lead time of material and OA in SAP.
Also trained in e-sourcing tool Procuri to create RFQ, RFP, RFI, RFC, RFT and Reverse auction.
Pune worked as SOP for leading Telecom client, Transitioned process and worked for BT Nordics, which include BT Sweden, BT Norway, BT Finland and BT Denmark.
Co-coordinated with different department to deliver the service on time committed by BT to their customers.
Supervised the orders assigned to me from starting to their completion.
This includes the ordering of service equipments like CPE and Access etc, configurations of service elements like access, CPE, VPN etc as per customer’s requirement with the co-ordination of other departments well versed in these areas.
Resolved system’s issues, order’s issues and processing issues.