Sandhya Valmiki
Guntakal,AP
Summary
Dynamic Process Analyst at Optum, UnitedHealth Group, skilled in process optimization and regulatory compliance. Achieved high accuracy in performance reporting while enhancing customer satisfaction through effective collaboration. Proficient in data validation and problem-solving, consistently meeting performance targets and ensuring adherence to healthcare regulations.
Overview
1
1
year of professional experience
Work History
Process Analyst
Optum, UnitedHealth Group
08.2024 - 02.2025
- Collaborated with internal departments to resolve escalated issues,improving customer satisfaction
- Assisted in generating and analyzing performance reports to support management decisions.
- Ensured data security and privacy compliance in line with healthcare regulations.
- Consistently achieved daily and weekly performance targets with high accuracy levels
Education
Bachelor of Science - Computer Science
Sri Saila Bramarambika Womens Degree College
Guntakal, India08-2023
Skills
- Process Analysis & Optimization
- Healthcare operations
- Data validation &Reporting
- Regulatory compliance & Quality Assurance
- communication & collaboration
- Time management & problem solving
Additional Information
Computer skills
- basics of core java
- basics of sql
- basics of python
- basics of html and css
Languages
English
Intermediate (B1)
Telugu
Advanced (C1)
Timeline
Process Analyst
Optum, UnitedHealth Group
08.2024 - 02.2025
Bachelor of Science - Computer Science
Sri Saila Bramarambika Womens Degree College