Sandhya Yelavarthy

• The process involved developing and implementing workforce strategies to support the global workforce with time and attendance operations to meet business objectives, serving multiple Amazon facilities across the network of employees, managers, and HR partners.
• To document process gaps and service improvements, monitoring and reporting of the workforce management and performance metrics.
• Time and Attendance Management: Resolving employee inquiries about time and attendance, ensuring accurate data entry, and maintaining records.
• HR Support: Addressing HR queries, documenting process gaps, and suggesting service improvements.
• Communication: Providing clear communication through verbal and written channels, including phone and chat support.
  Compliance: Ensuring adherence to Amazon's attendance policies and applicable laws.

• Generated new business through targeted marketing initiatives and strategic planning.
• Cultivated strong relationships with key decision-makers, expanding client base significantly.
• Negotiated and closed long-term agreements with clients in assigned territory.
• Conducted thorough market research to identify trends and expansion opportunities.
• Monitored competitor activities to uncover potential market opportunities.
• Compiled product and customer data to create accurate profit projections.
• Scheduled and executed product promotions based on inventory levels and staff resources.
• Collaborated with marketing teams to design campaigns that produced high-quality leads.

• Facilitated client engagement on vendor agreements and requirements.
• Generated and managed HR reports and trackers for recruitment activities.
• Provided status and closure reports to individual recruiters and teams.
• Maintained internal resume database, overseeing invoicing and collections.
• Managed online portals, advertisements, and business development initiatives.
• Ensured compliance with confidentiality and statutory regulations.
• Optimized team training programs to enhance staff development.
• Led hiring processes, including writing job advertisements and conducting interviews.

• Managed daily operations to streamline workflow processes and improve efficiency.
• Coordinated with cross-functional teams to ensure project alignment and timely completion.
• Managing the overall business unit by verifying the input and output of resources. Mentoring and motivating team members, I dispatched transport personnel and vehicles to fulfill resupply requirements. Tracked inventory levels and optimized ordering strategies to meet availability needs while maintaining budget goals.

Monitored call operations to ensure adherence to quality guidelines for AT&T communications firms.

• Updated Quality Assurance databases with relevant test and audit results.
• Conducted routine product tests to verify accuracy and reliability.

• Managed financial operations within credit management department to ensure efficiency.
  Provided regular financial updates and assistance for customer and business accounts.
  Collaborated with customers and branch head to develop effective client retention solutions.
  Expanded customer network to support company growth and strengthen market presence.