Sandi Atkins
New Albany
Summary
Experienced in ground support operations with a focus on cargo handling and safety compliance. Operated ground support equipment to facilitate the loading and unloading of cargo, ensuring adherence to safety protocols through regular inspections. Coordinated team efforts to enhance operational efficiency while implementing best practices for ramp operations. Demonstrated commitment to safety by following established procedures and verifying hazardous materials labeling for transport.
Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective ramp agent using top-notch skills in time management and organization.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Ramp Agent
UPS
Louisville
09.2024 - Current
- Operated ground support equipment to safely load and unload cargo, ensuring timely aircraft departures and arrivals.
- Followed safety protocols and conducted regular equipment inspections, contributing to a secure working environment.
- Coordinated with team members to efficiently manage baggage and cargo handling, enhancing operational efficiency.
- Implemented best practices for ramp operations, contributing to the overall effectiveness of ground handling processes.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Operated equipment to support on-ground operations in between flights.
- Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
- Verified correct labeling of containers containing hazardous materials for transport on planes.
Cage Cashier
Derby City Gaming
Louisville
01.2023 - 10.2024
- Processed cash transactions accurately and efficiently, ensuring a smooth gaming experience for patrons.
- Maintained compliance with gaming regulations and established procedures, contributing to operational integrity and security.
- Assisted in training new cashiers, fostering a collaborative environment and enhancing team performance.
- Conducted regular cash audits, identifying discrepancies and maintaining accountability within the cash handling process.
- Provided exceptional customer service by addressing inquiries and resolving issues, enhancing overall guest satisfaction.
- Monitored gaming activity and reported any irregularities, ensuring a safe and secure environment for all guests.
Education
Bachelor of Science - Business Management
University of Southern Indiana
New Albany, IN 09.2025 - 02.2026
Associate of Science - Medical Administration
Colorado Technical University
Colorado Springs, CO 09.2022 - 02.2023
Skills
- Ground support operations
- Cargo handling
- Safety compliance
- Equipment inspection
- Hazardous materials handling
- Team coordination
- Operational efficiency
- Ramp safety procedures
- Cash transaction processing
- Gaming regulations compliance
- Customer issue resolution
- Team training
- Reflective gear usage
- Operational integrity
- Equipment operation
- Client communication
- Emergency response
- Customer service
- Ground support services
- Crew assistance
- Workload management
- Team leadership
- Ramp service
- Inclement weather tolerance
- Safety procedures
- Inventory management
- Heavy equipment operation
- Adherence to policies
- FAA compliance
- New agent training
- Item transport
- Loading and unloading
Timeline
Bachelor of Science - Business Management
University of Southern Indiana
09.2025 - 02.2026
Ramp Agent
UPS
09.2024 - Current
Cage Cashier
Derby City Gaming
01.2023 - 10.2024
Associate of Science - Medical Administration
Colorado Technical University
09.2022 - 02.2023