Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Sandip Gaidhane

Sandip Gaidhane

Bhandara

Summary

Accomplished Field Service Engineer with a proven track record at My Meyer, specializing in equipment installation and customer management. Expert in troubleshooting and repair, enhancing customer satisfaction through efficient problem-solving. Demonstrated leadership as a Field Supervisor at Alok Electricals, excelling in project management and field operations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Field Service Engineer

My Meyer
02.2024 - Current
  • Commissioning, Programming and maintenance of colour, polymer, and UV sorter machines at on site.
  • Performed onsite installation, modification and maintenance of systems and equipment.
  • Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
  • Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
  • Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
  • Provided expert technical assistance during installation projects, ensuring proper setup and alignment of complex machinery components.
  • Collaborated with engineering teams during product development phases to provide valuable insights from a field service perspective.

Field Supervisor

Alok Electricals
02.2022 - 02.2024
  • Monitored employee performance for compliance with regulations and policies.
  • Supervised field operations teams to complete projects within established timelines.
  • Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
  • Met with customers to resolve issues and build productive relationships.

Education

Bachelor Of Engineering - Electrical Engineering

Kavikulguru Institute of Technology And Science
Ramtek, Maharashtra
06.2018

Diploma In Engineering - Electrical Engineering

Shree Saradchandra Pawar Polytechnic
Bhandara
07.2014

Skills

  • Remote support
  • On-site support
  • Equipment installation
  • Troubleshooting and repair
  • Field operations management
  • Project management
  • Equipment installation and repair
  • Customer management

Certification

Ms_cit, Salesforce developer

Languages

English
Hindi
Marathi

Timeline

Field Service Engineer

My Meyer
02.2024 - Current

Field Supervisor

Alok Electricals
02.2022 - 02.2024

Bachelor Of Engineering - Electrical Engineering

Kavikulguru Institute of Technology And Science

Diploma In Engineering - Electrical Engineering

Shree Saradchandra Pawar Polytechnic

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Sandip Gaidhane