Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
References
Timeline
Hi, I’m

SANDIP GARUD

MUMBAI
SANDIP GARUD

Summary

Experienced and professional Desktop Support, IT Infrastructure, System Engg. Networking with over 11 years of experience ensuring project success. Skilled in engineering, industrial engineering, change management, and business transformation systems. Achieved consistent on-time, under-budget performance. Proficient in IT support, project management, and providing IT solutions to engineering departments. Known for motivation and building strong relationships.

Overview

11
years of professional experience
1
Certification

Work History

Dineshchandra R. Agrawal Infracon Pvt. Ltd
Mumbai

Assistant Manager - Information Technology
06.2022 - Current

Job overview

  • Coordinated with other departments to ensure smooth flow of operations.
  • Instituting protocols for the use of IT resources across departments and projects.
  • Providing technical support or training for systems and network.
  • Developed and implemented IT policies and procedures to ensure compliance with industry standards.
  • Managed the installation, configuration, maintenance, and troubleshooting of network systems.
  • Created detailed documentation for software, hardware, and network configurations.
  • Worked closely with vendors to negotiate contracts and select appropriate products or services.
  • Maintained up-to-date knowledge of relevant technologies and equipment used in the organization.
  • Assessed current infrastructure capabilities against future requirements.
  • Delivered solution models and architectures to support business requirements, organization and industry standards.
  • Procured IT resources for strategic and operational computing requirements.
  • Met with users, vendors and technicians to determine computing requirements.
  • Controlled operational IT budget and expenditures within department parameters.
  • Configured and maintained firewalls to ensure network security.
  • Resolved technical issues related to networks using troubleshooting techniques.
  • Managed all aspects of LAN and WAN design including physical layout, IP addressing scheme, routing protocols, segmentation strategies, bandwidth management.
  • Collaborated with other IT professionals in order to determine best practices for deploying new applications or services onto the network.
  • Maintained an inventory of all networking components installed at each site location.
  • Investigated problems reported by users concerning slow response times or connection drops when accessing certain websites or applications.
  • Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
  • Monitored system performance to promote network speed, availability and reliability.
  • Conducted scheduled maintenance during non-peak hours for uninterrupted service.
  • Reviewed system logs to determine usage levels, bandwidth, performance and system security to target inefficiencies and implement appropriate solutions.
  • Installation and support application like Candy, ERP, AutoCAD, Office 365, Primavera 6, Microsoft Project, and other business tools.
  • Install and maintain Video Conferencing System, Biometric Attendance System, CCTV Cameras, IP Cameras, Networking Devices (Access point, networking Switches, Routers, Firewall, EPBAX System)
  • Employee Official Email Id Creation ( Google Workspace)

Vishvaraj Infrastructure Pvt Ltd
Nagpur

Senior System Administrator
02.2017 - 02.2022

Job overview

  • Monitored system performance on a daily basis and identified potential areas of improvement.
  • Provided technical support to end users for all hardware and software related issues.
  • Handling toll plaza equipment, such as toll lane controller, AVC, barrier, toll management system, and other IT-related work.
  • Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.
  • Set up accounts and workstations.
  • Monitor performance and maintain systems according to requirements.
  • Upgrade systems with new releases and models.
  • Develop expertise to train staff on new technologies.
  • Build an internal wiki with technical documentation, manuals, and IT policies. Also handling vendors, suppliers.

Essel Infraprojects Ltd
Ahmedabad

Systems Engineer
08.2016 - 02.2017

Job overview

  • Performed software installations of Windows Server operating systems and applications.
  • Troubleshooted technical issues related to servers, networks, storage systems, virtualization platforms and other IT infrastructure components.
  • Monitored system performance using various tools and techniques to identify potential problems before they occur.
  • Maintained inventory records of all installed hardware and software components in the environment.
  • Worked closely with vendors for ordering new equipment or resolving technical issues related to existing ones.
  • Installed and configured operating systems, application software and system management tools.
  • Monitoring TMS (Toll Management System) Transaction Data.
  • Monitor Lane System.
  • Resolving Fault.
  • Maintain Reports.

Vishvaraj Infrastructure Pvt Ltd
Nagpur

Jr. System Administrator
06.2015 - 08.2016

Job overview

  • Installed and configured new hardware, software and peripherals.
  • Troubleshot network issues and provided technical support to users.
  • Configured routers, switches and firewalls for secure access to internal networks.
  • Managed Active Directory accounts including creating user profiles and resetting passwords.
  • Maintained an inventory of all hardware assets within the organization.
  • Investigated root causes of application errors or system malfunctions.
  • Set up user accounts, permissions and passwords and defined network policies and procedures.
  • Set up, optimized and managed network equipment.
  • Provided company users with tech support for IT problems and account maintenance.

IT Source Technology
Mumbai

Customer Support Engineer
09.2013 - 06.2015

Job overview

  • Provided technical support for customers, troubleshooting hardware and software issues.
  • Installed, configured, and maintained customer networks.
  • Installed and performed minor repairs to hardware, software or peripheral equipment.
  • Field Engineer.

Education

Maharashtra State Board of Technical Education
MH

Diploma from Diploma in Computer Engineering,
08-2017

Maharashtra State Board of Secondary And Higher Se
Maharshtra

HSC from Commerce
02-2012

Skills

  • Microsoft Office expertise
  • Staff Management
  • Business development understanding
  • Workload Management
  • Negotiation
  • Google Drive
  • Cost Control
  • Cost Reduction
  • Operations Management
  • Teamwork
  • Problem Solving
  • Management
  • Communication
  • Leadership
  • Software Installation
  • Information Technology
  • Computer Hardware
  • Infrastructure
  • Technical Support

Languages

Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Affiliations

October 2017 – October 2017

82 Sr. National Badminton championship 2017 at Maharashtra Badminton Association, Nagpur Create LAN Network & Technical Support

YouTube Video Live Streaming

Certification

  • NATIONAL INSTITUTE OF INFORMATION TECHNOLOGY & PROFESSIONALSTUDIES (NITTAPS) - Government Polytechnic Nashik. GPN/EXM/CEP/B. 11/CN-N002693 - Advanced Certificate Course In Hardware & Networking Engineering
  • Risk Management for Cyber security & IT Manager - Udemy Free Course – Freewebcart. (
  • ICSI |CNSS Certified Network Security Specialist - ICSI (International Cyber Security Institute), UK
  • Computer Hardware & Networking - Kohinoor Technical Institute.
  • Oracle Cloud Infrastructure 2023 Certified Foundations Associate.

References

References available upon request.

Timeline

Assistant Manager - Information Technology

Dineshchandra R. Agrawal Infracon Pvt. Ltd
06.2022 - Current

Senior System Administrator

Vishvaraj Infrastructure Pvt Ltd
02.2017 - 02.2022

Systems Engineer

Essel Infraprojects Ltd
08.2016 - 02.2017

Jr. System Administrator

Vishvaraj Infrastructure Pvt Ltd
06.2015 - 08.2016

Customer Support Engineer

IT Source Technology
09.2013 - 06.2015

Maharashtra State Board of Technical Education

Diploma from Diploma in Computer Engineering,

Maharashtra State Board of Secondary And Higher Se

HSC from Commerce

Similar Profiles

CREATE PROFILE
SANDIP GARUD