Sandip Mane
New Khaskilwada, Sawantwadi.
Summary
Dynamic professional with a proven track record at Qdigi Services Ltd., excelling in port operations and fostering client satisfaction. Skilled in billing and inventory management, I've effectively reduced delivery times and resolved customer issues, enhancing service efficiency. My adept handling of shipping software and commitment to continuous improvement stand out, driving operational excellence.
Overview
5
5
years of professional experience
Work History
Shipping Agent
Qdigi Services Ltd.( Samsung Authorised Service)
05.2022 - 11.2024
- Conducted regular reviews of shipping routes to identify opportunities for cost reduction or efficiency improvements.
- Assisted in developing budgets for shipping department, ensuring optimal allocation of funds toward strategic goals.
- Reduced delivery times with effective communication and coordination between carriers, warehouses, and clients.
- Handling Petty Cash and cash collection.
- Handling store parts clearance by doing IV in SAP
- Handling billing in SAP against TCR collection collected from customer.
- Have an experience of handling data entry of all types of basic books of accounts like bank book, cash book, and sales purchases entries. Maintaining sales register, purchase register etc.
- Managing day by day engineer inventory
- Ordering Part as per requirement and follow up
- Billing and job closing in system as per policy
- Strong PC skills, including Microsoft Windows, MS Excel, MS Word
Service Coordinator
Videocon D2h Service Center
09.2019 - 05.2022
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Managing engineer inventory
- Ordering part as per requirement
- Collection of cash and maintain cash book
- Part consumption and defective submission to wherehouse
Education
Bachelor of Commerce - Financial Accounting
Shivaji University
Kolhapur03.2017
Skills
- Port Operations
- Dangerous Goods Handling
- Shipping Software
- Warehousing Operations
- Billing and inventory management
- Shipping documentation
- Bill of lading
- Shipping documents preparation
- Payment processing
Languages
Marathi
Hindi
English
Konkani
Upper intermediate (B2)
Timeline
Shipping Agent
Qdigi Services Ltd.( Samsung Authorised Service)
05.2022 - 11.2024
Service Coordinator
Videocon D2h Service Center
09.2019 - 05.2022
Bachelor of Commerce - Financial Accounting
Shivaji University
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