SANDIP MANNA
Egra
Summary
Dynamic professional with a proven track record at L&T Larsen & Toubro, excelling in customer service and team building. Recognized for innovative coaching techniques and outdoor safety expertise, fostering high camper engagement and satisfaction. Committed to continuous improvement and mentoring, ensuring a positive impact on team performance and client relations.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
L&T LARSEN &TOUBRO
Supervisor
Panipat
11.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Completed routine maintenance and repair.
Zomato flet coach
Camping supervisor
Kolkata
07.2022 - 10.2025
- Led daily coaching sessions for campers to enhance skills and teamwork.
- Developed engaging activities that promoted outdoor learning and safety awareness.
- Facilitated group discussions to encourage camper participation and confidence building.
- Trained junior staff in effective coaching techniques and camper engagement strategies.
- Implemented safety drills to prepare campers for emergency situations in the outdoors.
- Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
Education
1st Year - Diploma
Paniparul Mukteshwar High School
Paniparul 01.2020 - 11.2021
Skills
- Customer service
- Team building
- Coaching techniques
- Outdoor safety
- [Equipment] operation
- Excellent communication
- First Aid/CPR
- Written communication
Languages
Bengali
First Language
Bengali
Intermediate (B1)
B1
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Accomplishments
- Zomato 1st respond
Timeline
L&T LARSEN &TOUBRO
Supervisor
11.2024 - Current
Zomato flet coach
Camping supervisor
07.2022 - 10.2025
1st Year - Diploma
Paniparul Mukteshwar High School
01.2020 - 11.2021