Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic
SANDIP SINGH

SANDIP SINGH

Navi Mumbai,MAHARASHTRA

Summary

Sales professional with extensive experience in managing branch operations and driving sales performance. Known for fostering collaborative team environments and consistently achieving sales goals. Reliable and adaptable to changing market conditions, with strong leadership and communication skills.

Overview

15
15
years of professional experience

Work History

Branch Sales Manager

SBI Life Insurance Company LTD
07.2024 - Current
  • - Overall Branch Management: Oversee daily operations, administration, and customer service.
  • - Team Leadership: Supervise, train, and motivate branch staff to achieve sales and service targets.
  • - Customer Relationship Management: Foster strong relationships with key customers and stakeholders.
  • - Sales and Revenue Growth: Develop and implement strategies to drive sales growth and increase revenue.
  • - Risk Management and Compliance: Ensure adherence to organizational policies, procedures, and regulatory requirements.
  • - Financial Management: Manage branch finances, including budgeting, forecasting, and expense control.
  • - Problem-Solving and Conflict Resolution: Address customer complaints and resolve internal conflicts.
  • - Reporting and Performance Monitoring: Track and analyze branch performance metrics, providing insights for improvement.

Cluster Manager (Bancassurance)

HDFC life Insurance Company Ltd
12.2023 - 06.2024
  • Develop and Manage four branches in Chembur, Ghatkoper and Kurla for Life insurance business from Yes Bank partner bank.
  • Handle managers from each branch to procure LI business for bank customers.
  • Defined monthly revenue goals, monitoring team performance to help teams stayed on target.
  • Reviewed correspondence, renewals activity and new business quotations to track performance.
  • Enforced compliance with approved procedures, customer service standards and external regulatory bodies.
  • Performed market analysis to gather industry insights and inform strategic plans.
  • Modified processes and work procedures to facilitate smooth and efficient daily operations and service delivery.
  • Identified and handled customer issues in strict alignment with company complaints procedure.

Area Director (Branch Manager)

Turtlemint Insurance broking Service Pvt Ltd.
09.2022 - 12.2023
  • Conducted research to determine top prospective clients and continually cultivated sales pipeline.
  • Managing a team of 8 Managers and their advisors.
  • Evaluated customer needs and providing individualized insurance solutions suited to budget and coverage requirements.
  • Explained claims processes and proactively followed up with claimants to provide status updates.
  • Processed invoices and checks and maintained daily cash logs and deposits.
  • Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
  • Developed, implemented and monitored new underwriting guidelines for the agency.
  • Coordinated team workflow, delegating tasks to capitalise on team strengths and resources.
  • Recruited top talent, mentoring insurance agents in industry best practices and high-quality client service.

Joint Partner Sales

Bajaj Allianz life insurance Co. Ltd.
01.2018 - 09.2022
  • Built long-lasting and extensive customer relationships by partnering with them and understanding their needs.
  • Designed effective and successful sales strategies that saw more than 100% growth.
  • Liaised with marketing team on sales collateral and website lead magnets.
  • Worked on company sales strategy with senior business team.
  • Managed team of ADP and 79 Advisors.
  • Continuously hit or exceeded sales targets by implementing reward systems within the sales team.
  • Tracked emerging industry trends and competitor activities by researching, networking and analyzing analytics.
  • Managed sales team recruitment, selecting talent based on drive, confidence, determination and hunger for sales.
  • Generated and presented sales, revenue and expenses report to management teams for review.
  • Used a confident, friendly approach when interacting with clients, maintaining excellent relationships by being helpful and supportive.
  • Contacted prospects by phone, email and in-person.
  • Closely monitored sales team performance, ensuring individuals stayed on track to meet targets, offering extra training where needed.
  • Monitored inbound sales pipeline using CRM systems.
  • Identified industry events to generate prospects for pipeline.
  • Stayed updated on industry best practices and standards by attending events, seminars and training programs.
  • Met and presented to prospects in office settings and via Zoom.
  • Acted as thought leader by gaining respect and trust of consumers and competitors through persuasive writing and presentations.
  • Worked with customer service team on any client issues.
  • Negotiated contracts with prospects and clients.

Senior Agency Manager

ICICI Prudential life insurance Co. Ltd
03.2013 - 01.2018
  • To acquire and build team with walk-in clients
  • To gauge the disposable income of the clients and advise them on various products of the company
  • To escalate customer grievance and to resolve them immediately
  • To generate business to the company by meeting revenue targets set by the superiors and act appropriate to the investment opportunities.

Sales Officer

DIAMOND PLASTER LIMITED
06.2011 - 03.2013
  • To create new sales opportunities for the organization
  • Acquire new sales platform by creating new distribution channel and bring new sales in retail market
  • Creating new projects for diversified sales in raw market.
  • Used creativity to produce innovative strategies designed to increase sales and ensure business growth.
  • Informed leads and customers on current promotions to increase sales.
  • Continuously improved self-performance by analyzing customer feedback and monitoring service reviews.
  • Maintained up-to-date records of customer correspondence, complaints and feedback to help advance company services.
  • Worked with sales teams to determine best strategies to increase customer interest and purchases.
  • Maintained excellent client relationships by providing excellent to sell and promotions to push.
  • Analyzed market and competitor metrics, staying updated on changes, developments and threats.
  • Maintained updated records in CRM system, supporting account management and communication.
  • Used Facebook Insights and Google Analytics to track marketing results and adjust sales strategies.
  • Encouraged repeat sales by organizing regular client meetings, visits and Zoom calls to discuss satisfaction and requirements.
  • Monitored sales team performance to assess successes and identify employees requiring extra training.
  • Delivered top-quality customer service by providing professional after-sales support.
  • Successfully identified upselling and cross-selling opportunities through research and client feedback.

Executive Officer

INDIAMART.COM
06.2010 - 05.2011
  • Identified and cultivated relationships with prospects to promote product lines and solutions.
  • Educated and guided customers through product use, providing real-time instruction and support.
  • Planned and developed winning strategies to increase sales, expand territories and boost market positioning.
  • Raised customer satisfaction, helping to build loyal relationships for improved profit growth.
  • Harnessed market gaps by utilizing innovative concepts and creative approaches, increasing year-end profits.
  • Led organization, established business direction and actualized operational plans to meet goals.
  • Quantified new technologies and practices to determine potential impact of operations and optimize processes.
  • Assessed financial statements to measure business performance and examine opportunities for growth.
  • Oversaw budget to verify expenditures, assets and liabilities, maintaining low-costs with quality standards.

Education

MBA - marketing

NIILM School of Business
01.2010

PGPBM - undefined

NIILM School of Business
01.2010

B.A - HISTORY

Patna University
01.2008

B.I.E.C - undefined

K.B. Jha College
01.2001

B.S.E.B - undefined

Thakurganj High School
01.1999

Skills

    Performance highlights

  • Led pitch meetings with strong presentation and negotiation skills
  • Generated campaign response rates of between 7% to 10% (up to 3 times of industry average)
  • Professional skills

    • Analytical thinking

  • Planning - Intermediate
  • Verbal and personal communication skills - Advanced
  • Accuracy and Attention to details - Advanced
  • Organization and prioritization skills - Advanced
  • Problem analysis, use of judgment and ability to solve problem efficiently- Intermediate
  • Self-sufficient and proactive- Intermediate
  • Adaptability and ability to work under pressure- Advanced

    • IT Proficiencies

  • Adequate knowledge of Microsoft Office (Word, Excel, & Power point)
  • Proficient knowledge of internet

    • LANGUAGES KNOWN

  • English and Hindi

Hobbies and Interests

Hobbies , During my time away from work, playing Cricket, listening music and traveling.

Timeline

Branch Sales Manager

SBI Life Insurance Company LTD
07.2024 - Current

Cluster Manager (Bancassurance)

HDFC life Insurance Company Ltd
12.2023 - 06.2024

Area Director (Branch Manager)

Turtlemint Insurance broking Service Pvt Ltd.
09.2022 - 12.2023

Joint Partner Sales

Bajaj Allianz life insurance Co. Ltd.
01.2018 - 09.2022

Senior Agency Manager

ICICI Prudential life insurance Co. Ltd
03.2013 - 01.2018

Sales Officer

DIAMOND PLASTER LIMITED
06.2011 - 03.2013

Executive Officer

INDIAMART.COM
06.2010 - 05.2011

PGPBM - undefined

NIILM School of Business

B.A - HISTORY

Patna University

B.I.E.C - undefined

K.B. Jha College

B.S.E.B - undefined

Thakurganj High School

MBA - marketing

NIILM School of Business

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